Graciela Santacruz
Las Vegas
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Office Manager
Blue Martini
Las Vegas
01.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Makeup Artist
TNT Agency
Las Vegas
06.2016 - Current
- Adapted quickly to last-minute changes in client requests or creative direction.
- Combed, brushed and sprayed hair or wigs to set style.
- Consulted with photographers prior to shoots to discuss desired looks for each shoot.
- Performed touch-ups throughout photo shoots as necessary to ensure that models looked their best at all times.
- Created and applied makeup for models for photo shoots, fashion shows, television commercials, and other media appearances.
Lead Cocktail Waitress/Trainer
Blue Martini
Las Vegas
01.2016 - Current
- Trained all new and current cocktail servers to enhance service quality.
- Ensured exceptional service for VIP guests in a high-volume bar and restaurant environment.
Server
Ocean One
05.2009 - 01.2016
- Thorough menu knowledge encompassing all
- Ocean One Bar and Grille food & beverage, including fine wine & spirits
- The number one priority was guest satisfaction and creating an experience through service.
Sales and Marketing Representative
Westgate Resorts
03.2008 - 11.2011
- Hired as a greeter and quickly promoted to Sales and Marketing
- Representative
- Responsible for representing the brand and marketing all timeshare properties
- Hostess
- Reservationist
- Responsible for greeting all guests, answering phones and executing to-go orders
- Guest service and a positive attitude was always a priority.
Education
Hair And Makeup Certification
Tnt Makeup Acadamy
Santa Ana, CA2017
Western High School
Las Vegas, NV05.2005
Skills
- Customer service
- Project management
- Financial processing
- Office administration
- Data management
- Communication skills
- Employee training
- Makeup application
Certification
- Sherrie Morris Makeup Techniques - July 28, 2023
- Michelly Palma Eye Looks - February 6, 2021
- Michelly Palma Advanced Makeup Techniques - October 1, 2020
- TNT Agency Master Class Hair Styling - June 30, 2020
- TNT Agency Professional Makeup Course - June 16, 2017
- Latin Grammys backstage makeup
- Latin Billboards backstage makeup
Timeline
Administrative Office Manager
Blue Martini
01.2022 - Current
Makeup Artist
TNT Agency
06.2016 - Current
Lead Cocktail Waitress/Trainer
Blue Martini
01.2016 - Current
Server
Ocean One
05.2009 - 01.2016
Sales and Marketing Representative
Westgate Resorts
03.2008 - 11.2011
Hair And Makeup Certification
Tnt Makeup Acadamy
Western High School
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