Graciela Yaneth Callejas Quiteño
Bladensburg,MD
Overview
5
5
years of professional experience
Summary
Dynamic Operations Manager with a proven track record at Rojani Building Services, enhancing operational efficiency and team performance. Skilled in problem-solving and staff training, I implemented an inventory management system that minimized waste and improved resource allocation, while fostering collaboration across teams to resolve logistical challenges.
Work History
Operations Manager
Rojani Building Services
07.2024 - Current
- Optimized operational workflows to elevate team efficiency and service delivery.
- Oversaw daily workflow to ensure compliance with safety protocols and quality standards.
- Led training sessions for new staff on operational procedures and equipment usage.
- Established inventory management system to enhance resource allocation and minimize waste.
- Facilitated collaboration among cross-functional teams to resolve logistical challenges.
- Designed and implemented training materials to optimize onboarding processes for new employees.
- Oversaw operations staff to ensure adherence to company policies and procedures.
- Oversaw inventory and supply chain operations to ensure timely and accurate delivery of goods and services.
Host Men
Best Western Hotel
09.2022 - 06.2024
- Greeted and welcomed guests, ensuring a positive first impression of the hotel.
- Managed reservations and seating arrangements to optimize guest flow and satisfaction.
- Assisted guests with inquiries, providing information about hotel amenities and local attractions.
- Coordinated with kitchen staff to ensure timely service during peak hours.
Team Leader
Rojani building services
05.2021 - 09.2023
- Led team in daily operations, ensuring efficient workflow and adherence to safety standards.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Streamlined processes to improve productivity and reduce operational delays.
- Coordinated project timelines, aligning team efforts with organizational goals.
Skills
Problem-solving
Team leadership
Operations management
Customer service
Operational efficiency
Employee relations and conflict resolution
Staff training
Timeline
Operations Manager - Rojani Building Services
07.2024 - Current
Host Men - Best Western Hotel
09.2022 - 06.2024
Team Leader - Rojani building services
05.2021 - 09.2023
Languages
Spanish
Native or Bilingual
English
Professional Working
Certification
OSHA 30 hours
CPR/AED