Gracie (Taja) Olson
Nashville,TN
Overview
7
7
years of professional experience
Work History
Banquet & Fine Dining Server, Bartender
Mere Bulles
03.2023 - 04.2024
- My position requires me to assist with event planning, preparation, special requests, etc
- Guiding guests through our menu options while ensuring I am accommodating for allergies, and dietary restrictions
- Responded efficiently to complaints or concerns raised by guests
- Assisting my teammates during busy periods and when additional support is needed
- Creating new cocktail menus, and accommodating guests tasting profiles
- Extensive knowledge of the liquor, wine & beverage menus.
Assistant Manager, Bar Manager, Bartender, Lead Server
Porkbelly Farmhouse
01.2020 - 03.2023
- Managing staff, closing out the days sales & distribution of staffs tips
- Creating schedule for FOH staff
- Managing the balance of tending to customers and making drinks
- Creating new cocktails, seasonal menu and making scratch shrubs and syrups
- Upselling spirits and new wines to guests + informing them of specials
- Helping the staff become familiar with overall beverage knowledge
- Tend to allergies/ dietary restrictions guests may have
- Making appropriate cuts, due to service.
Server, Bartender
Judge Beans Bbq
08.2017 - 01.2020
- Receive payment by validating credit charges; approving checks; providing cash transactions
- Trained on Resy and Open Table Reservation services
- Prepare tables in my section with special attention to sanitation and order
- Guide guests through our rotating menu and answer any questions they have
- Tend to any allergies/dietary restrictions guests have and communicate with kitchen staff accordingly
- Issue bills and collect payment accurately
- Extensive Beverage knowledge due to weekly addition of new wines, spirits and cocktails
- Trained on Aloha, and Toast POS systems.
Skills
- Strong Communication Skills
- Efficient multitasking
- Cross-training versatility
- Reliable
- Exceptional customer service
- Adaptable to change
- Guest Relations
- Fine dining etiquette
- Wine service proficiency
Timeline
Banquet & Fine Dining Server, Bartender
Mere Bulles
03.2023 - 04.2024
Assistant Manager, Bar Manager, Bartender, Lead Server
Porkbelly Farmhouse
01.2020 - 03.2023
Server, Bartender
Judge Beans Bbq
08.2017 - 01.2020