Grace Carter
Hillsboro,OR
Summary
I have always had very strong drive for working with animals and their owners building strong relationships and watching them exceed together. I have always seen myself going down the veterinary pathway, one of my biggest dreams is becoming an Equine surgeon! In my free time I am training to become a professional equestrian, I have been riding horses since I was two! My whole life revolves around animals, I can't imagine being without them!
Overview
8
8
years of professional experience
Work History
Dog Handler/Receptionist/Dog Bather
Sniff Dog Hotel
Beaverton, OR
11.2025 - Current
- Supervised daily activities of dogs, ensuring safety and well-being during playtime and rest periods.
- Trained new staff on handling protocols, Front desk protocols and proper communication between departments promoting consistency in care standards across the team.
- Streamlined communication processes between staff and pet owners, enhancing client satisfaction and trust.
- Collaborated with fellow team members to create a smooth workflow between handlers, groomers, trainers, and other staff at the facility.
- Achieved timely and efficient completion of tasks by prioritizing workload and effectively managing time in a fast-paced environment.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Provided exceptional customer service, addressing client inquiries promptly and professionally, resulting in increased satisfaction ratings for the company.
- Managed Reception tasks such as scheduling appointments, updating client records, and processing payments efficiently while maintaining a professional demeanor.
- Handled multi-line phone system, directing calls to appropriate departments promptly.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Performed thorough bathing and grooming procedures for dogs of various breeds and sizes.
- Assisted in identifying health issues or skin conditions during grooming sessions, reporting findings to management.
- Maintained a clean and organized workspace for efficient grooming operations.
- Assisted restraining and calming fearful dogs for other bathers/groomers.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Optimized scheduling system by recognizing peak hours and adjusting appointment slots accordingly.
Stable Hand
Private Training Stable
Fort Worth, TX
02.2022 - 01.2024
- Assisted with daily feeding and care of horses, ensuring proper nutrition and health monitoring.
- Maintained cleanliness and organization of stables, enhancing overall safety and hygiene standards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
- Worked with ranch hands to clean stables and riding areas.
- Supported trainers during riding lessons, providing assistance in handling horses and maintaining equipment.
- Participated in horse shows and competitions as part of team support, preparing horses for events and assisting during performances.
- Groomed horses to prepare for exhibitions.
- Rotated animals between grazing areas to provide enough access to food.
- Assisted teaching younger riders ground skills and basic riding skills.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
Stable Hand
Private Boarding Stable
Sacramento, CA
08.2018 - 09.2020
- Assisted with daily feeding and care of horses, ensuring proper nutrition and health monitoring.
- Maintained cleanliness and organization of stables, enhancing overall safety and hygiene standards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
- Worked with ranch hands to clean stables and riding areas.
- Supported trainers during riding lessons, providing assistance in handling horses and maintaining equipment.
- Participated in horse shows and competitions as part of team support, preparing horses for events and assisting during performances.
- Groomed horses to prepare for exhibitions.
- Rotated animals between grazing areas to provide enough access to food.
- Assisted teaching younger riders ground skills and basic riding skills.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
Education
High School Diploma -
State of Texas Education Agency
Fort Worth, TXSkills
- Client service
- Facility upkeep
- Animal welfare
- Time management
- Cash handling
- Multitasking
- Creative problem solving
- Interpersonal communication
- Teamwork and collaboration
- Adaptability and flexibility
- Continuous improvement
- Communication skills
Timeline
Dog Handler/Receptionist/Dog Bather
Sniff Dog Hotel
11.2025 - Current
Stable Hand
Private Training Stable
02.2022 - 01.2024
Stable Hand
Private Boarding Stable
08.2018 - 09.2020
High School Diploma -
State of Texas Education Agency