Leah Kester
Lewiston,ID
Summary
Experienced receptionist seeking to enhance skills and personal growth. Authorized to work in the US for any employer. Dedicated to providing exceptional customer service and administrative support. Committed to professionalism and exceeding expectations in a fast-paced environment. Prepared to excel in a dynamic receptionist role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receptionist and Dog Bather
Mrs. Doodlemeyers Doghouse
Lewiston, ID
03.2023 - Current
- Managed front desk operations, ensuring efficient greeting and check-in processes for visitors and clients.
- Coordinated appointment scheduling using electronic calendar systems, optimizing receptionist workflow and service delivery.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance client satisfaction.
- Maintained accurate records of visitor logs and communication, ensuring confidentiality and compliance with company policies.
- Developed streamlined processes for managing incoming calls, resulting in improved response times and communication clarity.
- Led initiatives to improve front desk organization, enhancing overall office efficiency and reducing wait times for clients.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
Pulp Dryer and Roll Line
Clearwater Paper
Lewiston, ID
07.2024 - 11.2024
- Operated dryers efficiently, ensuring optimal performance and minimizing downtime.
- Conducted routine maintenance checks to uphold equipment reliability and safety standards..
- Maintained safe working conditions for employees and complied with state and federal regulations regarding health and safety along with lockout and tagout compliance.
Assembler
CCI/Speer
Lewiston, ID
08.2021 - 04.2024
- I inspect the three parts of the bullet.
- I package the finished bullet.
- I also put the three components of the bullets together to make the final product.
Janitor
Valley Facial Plastic & ENT
Lewiston, ID
11.2016 - 11.2024
- Filing patient information and paperwork
- Plugging in information and appointments
- Cleaning the offices and bathrooms
Customer Service Representative
Everise
Lewiston, ID
08.2020 - 08.2021
- Taking calls at a rapid pace
- Answering questions members ask on their benefits
- Making changes to members accounts per their request
Janitor
Care crew
Lewiston, ID
07.2020 - 08.2020
- Cleaning in people's homes
- Cleaning offices
- Cleaning rentals
Customer Service Representative
Dominos
Lewiston, ID
08.2018 - 07.2020
- Operating a cash register
- Cleaning the kitchen
- Making pizza
Waitress
Wayback Cafe
Lewiston, ID
04.2018 - 08.2018
- Delivered food to customers
- Cleaned bathrooms and back area
- Operated a cash register
Customer Service Representative
Hopper's Pizza
Lewiston, ID
11.2014 - 03.2017
- Operated a cash register
- Cleaned the kitchen
- Made pizza
- Maintained good customer relations
Education
High school or equivalent - undefined
Lewiston High School
Lewiston, IDSkills
- CSR
- Customer Service
- Customer Support
- Microsoft Word
- Microsoft Powerpoint
- Cashier
- Microsoft Excel
- Sales
- Communications
- Custodial Experience
- Residential Cleaning
- Cleaning Experience
- Commercial Cleaning
- Food Preparation
- Food Service
- Assembly
- Home Care
- Packaging
- Serving Experience
- Meal Preparation
- Laundry
- Kitchen Experience
- Microsoft Office
- Quality control
- Quality assurance
- Quality inspection
- Communication skills
- Organizational skills
- Customer service
- Data entry
- Word processing
- Experience with children
- Time management
- Organization skills
- Telephone skills
- Customer/Client relations
- Verbal and written communication
- Appointment scheduling
- Scheduling
- Greeting and seating clients
- Data inputting
Certification
- Food Handler April 2017 to April 2022
- Food Handler Certification
- Non-CDL Class C
Timeline
Pulp Dryer and Roll Line
Clearwater Paper
07.2024 - 11.2024
Receptionist and Dog Bather
Mrs. Doodlemeyers Doghouse
03.2023 - Current
Assembler
CCI/Speer
08.2021 - 04.2024
Customer Service Representative
Everise
08.2020 - 08.2021
Janitor
Care crew
07.2020 - 08.2020
Customer Service Representative
Dominos
08.2018 - 07.2020
Waitress
Wayback Cafe
04.2018 - 08.2018
Janitor
Valley Facial Plastic & ENT
11.2016 - 11.2024
Customer Service Representative
Hopper's Pizza
11.2014 - 03.2017
High school or equivalent - undefined
Lewiston High School