Gracy Wilson
Oak Grove,MO
Summary
Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Gate Attendant
Western Kansas USSSA
05.2023 - Current
- Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
- Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
T-Shirt Vender
Western Kansas USSSA
05.2023 - Current
- Processed transactions by calculating purchase totals and collecting payments.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Set up displays and signage to attract customers and boost sales.
Sales Associate
Lowes Home Improvment
07.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Building Attendant
Fieldhouse Parks And Recreation
08.2020 - 02.2021
- Contributed to a well-organized work environment through daily tidying of common areas, supply rooms, and storage spaces.
- Maintained professional appearance and demeanor while interacting with building occupants, fostering a positive impression of the facility and its staff.
- Maintained a safe environment for building occupants by promptly addressing hazards and reporting issues to management.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
Fitness Attendant
Fieldhouse Parks And Recreation
07.2020 - 02.2021
- Kept fitness areas, machines, and spaces clean and orderly for customers.
- Administered CPR, first aid and medical services to injured customers and participants.
- Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
- Broadcasted information about events, gym classes and community offerings.
Camp Counselor
Fieldhouse Parks And Recreation
05.2020 - 09.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Associate of Applied Science - Criminal Justice
State Fair Community College
Sedalia, MO05.2024
Oak Grove High School
Oak Grove, MO05.2022
Skills
- Strong Work Ethic
- Security awareness
- Emergency response readiness
- Cultural Sensitivity
- First Aid Trained
- Problem-solving skills
- Time Management
- Teamwork and Collaboration
- Customer Service
Timeline
Gate Attendant
Western Kansas USSSA
05.2023 - Current
T-Shirt Vender
Western Kansas USSSA
05.2023 - Current
Sales Associate
Lowes Home Improvment
07.2022 - Current
Building Attendant
Fieldhouse Parks And Recreation
08.2020 - 02.2021
Fitness Attendant
Fieldhouse Parks And Recreation
07.2020 - 02.2021
Camp Counselor
Fieldhouse Parks And Recreation
05.2020 - 09.2020
Associate of Applied Science - Criminal Justice
State Fair Community College
Oak Grove High School
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