Graham Becker
Arvada,CO
Summary
Professional with strong background in community management, known for delivering results through effective team collaboration. Adept at managing resident relations, coordinating events, and ensuring smooth operations. Reliable and adaptable, skilled in conflict resolution, property management software, and fostering positive community environments. Consistently focused on achieving goals and meeting evolving needs of community.
Overview
10
10
years of professional experience
Work History
Assistant Community Manager
Bryten Real Estate Partners
Denver, CO
03.2024 - Current
- Coordinated community events to enhance resident engagement and foster relationships among tenants.
- Assisted in budget management, ensuring accurate allocation of resources for community projects.
- Developed and implemented communication strategies to streamline resident inquiries and feedback collection.
- Led initiatives to improve property maintenance response times, enhancing overall resident satisfaction.
- Mentored junior staff in effective community management practices and conflict resolution techniques.
- Facilitated regular meetings with residents to address concerns, promote transparency, and strengthen community ties.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
Assistant Community Manager
Confluence Communities
10.2023 - 02.2024
- Assist with the preparation of reports, budgets, and financial statements
- Address and resolve any rent-related issues or disputes with tenants
- Contribute to the creation of compelling property listings for various platforms
- Stay informed about changes in laws and regulations affecting property management
- Provide support and assistance to the Community Manager as needed
- Participate in training programs to stay updated on industry best practices and property management trends
- Collaborate with the property management team, leasing professionals, and maintenance staff to achieve common goals.
Leasing Consultant
Confluence
07.2021 - 12.2023
- Address inquiries, concerns, and requests promptly and professionally
- Collaborate with marketing teams to enhance property visibility in the local market
- Conduct market research to stay informed about local rental trends and competitor pricing
- Generate reports on leasing activity, occupancy rates, and other key performance indicators
- Provide regular updates to management on leasing progress and challenges.
House Coordinator
Helping Hands Adult Day Center
06.2019 - 06.2022
- Maintain accurate and detailed records of resident care, incidents, and observations
- Participate in team meetings and collaborate with colleagues to ensure cohesive care
- Collaborate with emergency services or other professionals when necessary
- Collaborate with external agencies and professionals to meet residents' overall well-being.
Faculty/Facility Manager
Woodridge Local Schools
06.2018 - 03.2020
- Utilize technology for scheduling, record-keeping, and communication with stakeholders
- Cultivate positive relationships with parents, booster clubs, community members, and local media
- Coordinate with maintenance staff for repairs and improvements
- Seek additional funding through fundraising efforts, sponsorships, and grants.
Internship
Kent State Donor Relations/ Athletic Advancement Office
05.2017 - 06.2018
- Develop and execute fundraising strategies to generate financial support for the athletic program
- Identify and cultivate relationships with potential donors, alumni, parents, and local businesses
- Maintain regular communication with donors to keep them informed about the athletic program's achievements, needs, and future plans
- Seek corporate sponsorships and partnerships to secure financial and in-kind support for the athletic program.
Internship
Kent State Facility Management Office
03.2016 - 05.2017
- Plan and oversee logistics for athletic events, including setup, security, and coordination of support staff
- Stay informed about and adhere to relevant regulations and codes related to facility management
- Foster positive relationships with the local community and explore opportunities for community use of athletic facilities
- Engage in outreach efforts to promote the college's facilities and programs.
Education
Masters in Sports & Business Administration -
Kent State University
Kent, Ohio07.2020
Bachelors in Sports Administration - undefined
Kent State University
Kent, Ohio05-2018
High School Diploma -
Painesville Riverside High School
Painesvile, Ohio05-2014
Skills
- Event planning
- Deposit accounting
- Financial records oversight
- Analytics reporting
- Resident relations
- Financial budgeting and reporting
- Vendor management
- Conflict handling
Payment Processing
CRM Software
Timeline
Assistant Community Manager
Bryten Real Estate Partners
03.2024 - Current
Assistant Community Manager
Confluence Communities
10.2023 - 02.2024
Leasing Consultant
Confluence
07.2021 - 12.2023
House Coordinator
Helping Hands Adult Day Center
06.2019 - 06.2022
Faculty/Facility Manager
Woodridge Local Schools
06.2018 - 03.2020
Internship
Kent State Donor Relations/ Athletic Advancement Office
05.2017 - 06.2018
Internship
Kent State Facility Management Office
03.2016 - 05.2017
Bachelors in Sports Administration - undefined
Kent State University
Masters in Sports & Business Administration -
Kent State University
High School Diploma -
Painesville Riverside High School
Awards
- Assistant Manager Of the Year
- Sensational Sales Award
- Extraordinary Individual Award
- Resident Retention Award