Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Graham Hobson

Wausau,Wisconsin

Summary

Motivated CFI/CFII/MEI Instructor with integrated expertise that provides a learning atmosphere conducive to continuous learning and student retention. Promotes student success through timely communication, growth-based feedback and strategy implementation that meet student needs.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Buffalo Wild Wings
06.2021 - 01.2023
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Dealt with a fast paced workplace environment where teamwork and communication were vital to customer experience.

Sales Associate

Shepherd & Schaller Sporting Goods
08.2018 - 03.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our equipment offerings.
  • Achieved monthly ski sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Ski Instructor

Granite Peak Ski Area
11.2018 - 04.2019
  • On call ski instructor nationally certified by the PSIA-AASI.
  • Improved ski technique for students by tailoring personalized lesson plans and incorporating progress feedback.
  • Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
  • Increased student satisfaction and retention rates by providing individual attention, support, and constructive feedback.
  • Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.

Education

None - Pre-Medicine

University of Wisconsin - La Crosse
La Crosse, WI

High School Diploma -

Wausau East High School
Wausau, WI
05.2021

Skills

  • Multitasking
  • Regulatory Compliance
  • Sales technique
  • Learning quickly on the job
  • Conflict resolution
  • Interpersonal skills
  • Customer service
  • Active listening
  • Professionalism
  • Reliability
  • Time management
  • Teaching techniques

References

Shepherd & Schaller- Owner Rob, (715) 845-5432

Buffalo Wild Wings- Manager Lindsey, (715) 845-9464

Granite Peak Ski Area- Manager during my employment has left, (715) 845-2846

Timeline

Restaurant Waiter

Buffalo Wild Wings
06.2021 - 01.2023

Ski Instructor

Granite Peak Ski Area
11.2018 - 04.2019

Sales Associate

Shepherd & Schaller Sporting Goods
08.2018 - 03.2020

None - Pre-Medicine

University of Wisconsin - La Crosse

High School Diploma -

Wausau East High School

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Graham Hobson