Graham Null
Tukwila,WA
Summary
Dedicated Customer Service professional committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
11
11
years of professional experience
Work History
Amazon Delivery Driver
Asteroids Group
Seattle, WA
04.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Promoted to larger truce, go-to Trainer of new hires and route Rescuer
Freelance Videographer
Oasis Video Productions
Bellevue, WA
05.2018 - 04.2021
- Collaborated with clients to develop content and message of chosen hours of footage.
- Set up shots according to production schedules, weather and lighting conditions and available equipment.
- Adjusted and controlled video camera, composing and framing visual shots using lighting and sound equipment to create a unique look and feel.
- Used Premier Pro to edit footage into a compelling story that matched client's core message.
- Delivered video product and requested feedback from client.
Production Assistant
Windstar Studios
Colorado Springs, CO
01.2014 - 01.2015
- Stayed alert, active and ready to respond to any request at any time using variety of available resources.
- Communicated with other crew members to coordinated production activities.
- Completed wide range of tasks in diverse filming areas to support operations.
- Worked closely with Director to provide effective assistance for specific aspects of filming operations.
- Digitized and logged footage for video editors.
Cashier
Petsmart
Colorado Springs, CO
01.2012 - 01.2014
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Front Desk Clerk
Colorado Inn
Fort Carson, CO
01.2008 - 01.2012
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and liaised with housekeeping and maintenance staff to address guest requests.
- Collected room deposits, fees and payments.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Used internal software to process reservations, check-ins and check-outs.
Education
Bachelor of Science - Film Production
Los Angeles Film School
2018
High School Diploma - undefined
Harrison High School
2006
Skills
- Customer Relationships
- Courteous with Strong Service Mindset
- Dependability and Honesty
- Efficiency and Time Management
- Verbal and Written Communication
- Teamwork and Collaboration
- Resolving Problems and Incidents
- Technical Troubleshooting
Timeline
Amazon Delivery Driver
Asteroids Group
04.2021 - Current
Freelance Videographer
Oasis Video Productions
05.2018 - 04.2021
Production Assistant
Windstar Studios
01.2014 - 01.2015
Cashier
Petsmart
01.2012 - 01.2014
Front Desk Clerk
Colorado Inn
01.2008 - 01.2012
Bachelor of Science - Film Production
Los Angeles Film School
High School Diploma - undefined
Harrison High School
Similar Profiles
Sheng WangSheng Wang
Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)
Timothy MooreTimothy Moore
Sales Manager at Retail Sales Group, Vanguard GroupSales Manager at Retail Sales Group, Vanguard Group
Cynthia EndrizalCynthia Endrizal
Lead Fellow at Centers for Medicare and Medicaid Services (CMS), Office of Group Director Quality Improvement & Innovation Group, Center for Clinical Standards & QualityLead Fellow at Centers for Medicare and Medicaid Services (CMS), Office of Group Director Quality Improvement & Innovation Group, Center for Clinical Standards & Quality
JODIE DAVISJODIE DAVIS
Lead Server / Barista / Bartender at Roxy's DinerLead Server / Barista / Bartender at Roxy's Diner
Tanya HartTanya Hart
Flight Attendant at Republic AirwaysFlight Attendant at Republic Airways