Kamryn E. Smith
Fort Myers,FL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the professional industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Amazon Delivery Driver
AAAC Logistics, Myers
Fort Myers, FL
04.2021 - 07.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Transporting and delivering goods and items to customer homes and businesses
- Examining orders before and after delivery to make sure deliveries are completed
- Loading and unloading delivery van
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Operated vehicle safely in highly congested areas with no traffic violations.
Financial Aid Clerk
Bethune Cookman University
Daytona Beach, FL
10.2018 - 05.2022
- Provided financial aid counseling to enrolled and prospective students.
- Answered telephones for students, parents, and staff pertaining to Financial Aid
- Helped students upload documents and files into specific folders, accept awards, sign into Qless
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
Cashier/Dining Room Attendant
Sweet Tomatoes
Fort Myers, FL
06.2016 - 01.2020
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Received payments by cash, checks, or credit cards and issued receipts
- Assisted customers by providing information and resolving their complaints, answering questions and provide information on policies and procedures
- Performed any combination of duty to facilitate service: Carried dirty dishes from dining room to kitchen
- Set up advertising signs and displays on shelves, counters and tables.
Education
Bachelor of Science -
Bethune Cookman University
Daytona Beach, FL05.2023
Skills
- Time Management
- Customer Relationships
- Verbal and Written Communication
- Organization
- Problem Solving
- Emotional Intelligence
- Flexibility
- Critical Thinking
Accomplishments
Resident Assistant, 2019-present
Member of National Council of Negro Women since 2020
Member of National Society of Leadership and Success since 2020
Member of Delta Sigma Theta Sorority, Inc. since 2020
University Ambassador since 2022
Timeline
Amazon Delivery Driver
AAAC Logistics, Myers
04.2021 - 07.2022
Financial Aid Clerk
Bethune Cookman University
10.2018 - 05.2022
Cashier/Dining Room Attendant
Sweet Tomatoes
06.2016 - 01.2020
Bachelor of Science -
Bethune Cookman University
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