GRAHAM TAYLOR
Raleigh,NC
Overview
15
15
years of professional experience
Work History
Manager, Swagchimp
Naylor Association Solutions
08.2022 - Current
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Built relationships with customers to encourage repeat business.
- Introduced new CRM and pipeline to optimize potential lead gen and to ensure repeat customers.
- Traveled to several sponsored events to connect with potential and current customers.
- Managed over 30 accounts while executing plans to bring in new business while keeping repeat business,
Site Supervisor
East Coast Land Restoration
01.2021 - Current
- Responsible for analyzing development plans while ensuring plans are to code and completed prior to deadlines (builder, site director and state)
- Primary point of contact for state and local engineers/representatives, as well as external project managers
- In charge of preparation, inventory management and supply requisitions for project completion.
Farm Manager
Changin' Ways Farms LLC
01.2020 - 01.2021
- Oversaw and assisted with daily task, customer orders, and inventory to ensure profitability and customer satisfaction
- Key Achievements: Oversaw distribution of poultry and pork
- Responsible for maintaining inventory logs for all animal and produce input and output
- Responsible for all feed, animal inventory and daily task
- Primary point of contact for vendors, to include state inspectors.
Bartender
Sears Landing
01.2019 - 01.2021
- Bartender and server in a high volume tourist town restaurant
- Oversaw daily and weekly tasks while serving and building relationships with customers to ensure continued success for the restaurant
- Key Achievements: Trained new hires on customer service, money management, and bartending skills
- Accountable for cash drawer and employee payouts throughout shift
- Received positive feedback throughout employment leading to multiple promotions
- Maintained employment while pursuing education at CFCC.
Server
Sears Landing
01.2018 - 01.2021
- Bartender and server in a high volume tourist town restaurant
- Oversaw daily and weekly tasks while serving and building relationships with customers to ensure continued success for the restaurant
- Key Achievements: Trained new hires on customer service, money management, and bartending skills
- Accountable for cash drawer and employee payouts throughout shift
- Received positive feedback throughout employment leading to multiple promotions
- Maintained employment while pursuing education at CFCC.
Bar Back
Sears Landing
01.2015 - 01.2018
- Bartender and server in a high volume tourist town restaurant
- Oversaw daily and weekly tasks while serving and building relationships with customers to ensure continued success for the restaurant
- Key Achievements: Trained new hires on customer service, money management, and bartending skills
- Accountable for cash drawer and employee payouts throughout shift
- Received positive feedback throughout employment leading to multiple promotions
- Maintained employment while pursuing education at CFCC.
Event Planning
Johnson Promotions and Consulting
01.2009 - 01.2015
- In charge of reaching out to all vendors prior to business events to ensure all requests are met
- Checked in all companies while maintaining excellent feedback and relationships.
Education
Associates of Science - Business Administration -
Cape Fear Community College
Wilmington, NC05.2019
Skills
- Customer Service
- Microsoft Word/Excel
- Communication
- SalesForce/ Sales Navigator
- Efficient Management
- Project Management
- Decision-Making
- Business Development
Timeline
Manager, Swagchimp
Naylor Association Solutions
08.2022 - Current
Site Supervisor
East Coast Land Restoration
01.2021 - Current
Farm Manager
Changin' Ways Farms LLC
01.2020 - 01.2021
Bartender
Sears Landing
01.2019 - 01.2021
Server
Sears Landing
01.2018 - 01.2021
Bar Back
Sears Landing
01.2015 - 01.2018
Event Planning
Johnson Promotions and Consulting
01.2009 - 01.2015
Associates of Science - Business Administration -
Cape Fear Community College