Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grant Bowley

Mesa,AZ

Summary

Dynamic Assistant Store Manager with a proven track record at Angies Food Concepts, excelling in team management and customer engagement. Leveraged upselling strategies and inventory management to enhance store operations. Skilled in employee coaching and problem-solving, significantly improving staff performance and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Barista

Dutch Bros
Mesa, AZ
12.2024 - Current
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.

Assistant Store Manager

Angies Food Concepts
Chandler, Arizona
10.2022 - 01.2025
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Appraised inventory levels on frequent basis, ordering new product to keep quantities well-stocked.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Education

High School Diploma -

Desert Ridge High School
Mesa, AZ
05-2024

Skills

  • Store operations
  • Stock management
  • Team management
  • Employee coaching
  • Shift scheduling
  • Problem-solving
  • Store opening and closing
  • Relationship building and management
  • Customer service and engagement
  • Inventory counting
  • Upselling and cross selling

Timeline

Barista

Dutch Bros
12.2024 - Current

Assistant Store Manager

Angies Food Concepts
10.2022 - 01.2025

High School Diploma -

Desert Ridge High School

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Grant Bowley