- Snowboarding
- Golf
- Hockey
- Skim boarding
- Skateboarding
- Music
- Adventure Travel
- Geocaching
- Video Games
- DIY and Home Improvement
- Legos
- Graphic Design
- Photography
- Pickleball
Grant Butts
Tampa,FL
Summary
Offering strong foundation in technical support and troubleshooting, eager to learn and develop in dynamic environments. Brings quick aptitude for understanding new technologies and proficient in using software tools. Developed strong troubleshooting and problem-solving skills in fast-paced technical environment. Skilled in using various software tools and collaborating with team members to achieve goals. Seeking to transition into new field, leveraging technical expertise and adaptability for diverse challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Assistant
Hive Technology
06.2023 - 01.2025
- Assisted in troubleshooting technical issues, ensuring timely resolution and minimal disruption.
- Supported software deployments and updates, enhancing system performance and user experience.
- Documented procedures for technical processes, improving knowledge retention within the team.
- Collaborated with cross-functional teams to gather requirements for system enhancements.
- Provided administrative support for project coordination, facilitating efficient workflow management.
- Gathered, organized and distributed technical documentation.
- Recorded information surrounding system failure to assist future rebuilds.
Sports Announcer
Buddy Baseball
02.2018 - 03.2023
- Collaborated with production teams to ensure seamless broadcast of sporting events.
- Managed in-game transitions and promoted upcoming segments effectively during broadcasts.
- Conducted live sports commentary, engaging audiences with detailed analysis and insights.
Education
Bachelor of Communications - Sports Communication
Mercyhurst University
Erie, PA05-2029
Skills
- Equipment management
- Operations support
- Document processing
- Customer or student assistance
- Mobile device management
- Operating systems
- Calendar management
- Multitasking and time management
- Customer service
- Network configuration
- Software installation
- Customer or student assistance
Certification
Certified in Adobe Premiere Pro
Interests
Timeline
Technical Assistant
Hive Technology
06.2023 - 01.2025
Sports Announcer
Buddy Baseball
02.2018 - 03.2023
Bachelor of Communications - Sports Communication
Mercyhurst University