Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Grant Duty

Nicholasville,KY

Summary

Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 100 pounds.

Overview

4
4
years of professional experience

Work History

Returns Processor

Amazon
03.2023 - Current
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
  • Streamlined returns process for quicker resolution, implementing a systematic approach to handling returned items.
  • Reduced processing time by consistently meeting or exceeding daily targets, ensuring prompt customer refunds or exchanges.
  • Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.

Full Case Order Selector

McLane Company
03.2022 - 01.2023
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Checked inventory and selected products from specific locations based upon availability.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Kept work areas neat, clean and free from debris.

Team Leader

Brick Oven Pizza
08.2020 - 03.2022
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.

Education

High School Diploma -

West Jessamine High
Nicholasville, KY
05.2021

Skills

  • Customer Experience
  • Pick Lists
  • Order Pulling
  • Money Handling
  • Coaching and Mentoring
  • Microsoft Windows
  • Microsoft Outlook
  • Filemaker Pro
  • Microsoft Office
  • Canon Mark II Proficient
  • Color Correction
  • Image Archiving
  • Digital Printing
  • Digital Video
  • Wedding Photography
  • Adobe Photoshop
  • Create Artificial Light
  • Exposure Techniques
  • Shot Recording
  • Camera Setup
  • Commercial Photography

Timeline

Returns Processor

Amazon
03.2023 - Current

Full Case Order Selector

McLane Company
03.2022 - 01.2023

Team Leader

Brick Oven Pizza
08.2020 - 03.2022

High School Diploma -

West Jessamine High

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Grant Duty