Grant Emerson
Auburn
Overview
2
2
years of professional experience
Work History
Guest Service Representative
Target
Lakeville, MN
07.2023 - 08.2024
- Maintained guest satisfaction and improved efficiency of drive-up orders with improved methods of organization.
- Served as a coach and trainor for 5 new employees
- Enhanced guest satisfaction by providing exceptional customer service.
- Managed challenging customer interactions by handling customer complaints, returns and exchanges
Private Snowboard Instructor
Buck Hill Ski School
Burnsville, MN
11.2022 - 04.2024
- Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills.
- Developed and implemented engaging snowboarding lessons tailored to individual skill levels.
- Increased customer satisfaction by providing personalized guidance and support throughout the sessions.
Education
Bachelor of Science - Aviation
Auburn University
Auburn, AL05-2028
Skills
- Proper Pre-Flight protocol
- Effective in flight radio communication
- Pre Flight weather planning
Timeline
Guest Service Representative
Target
07.2023 - 08.2024
Private Snowboard Instructor
Buck Hill Ski School
11.2022 - 04.2024
Bachelor of Science - Aviation
Auburn University