Grant Figueroa
Highlands Ranch
Summary
Dynamic golf professional with a proven track record at Troon Golf, excelling in junior golf development and guest service management. Recognized for enhancing member experiences through effective communication and problem-solving. Proficient in inventory management and POS systems, demonstrating reliability and a strong team player attitude. Committed to fostering player improvement through tailored instruction.
Personable and dedicated with passion for golf and excellent customer service skills. Knowledge of golf rules and etiquette combined with proficiency in scheduling and managing tee times ensures smooth operations. Committed to enhancing golfing experience and fostering welcoming atmosphere for all members and guests.
Overview
4
4
years of professional experience
Work History
Assistant Golf Professional
Troon Golf
01.2025 - Current
- Assisted in daily operations of golf course, ensuring smooth member and guest experiences.
- Provided support for golf instruction programs, including sole responsibility for junior development programs and summer camps.
- Coordinated tournament logistics, including scheduling and participant communication.
- Maintained inventory for pro shop merchandise, optimizing product availability and presentation. Additionally, maintained and adjusted inventory management software.
- Conducted private lessons focusing on individual player development and improvement.
- Assisted manager with making purchases for club pro shop.
Guest Service Manager
Troon Golf
04.2022 - 01.2025
- Supervised daily operations to ensure exceptional guest experiences and service quality.
- Trained and mentored staff on customer service standards and operational procedures.
- Monitored inventory levels and ordered supplies to maintain efficient operations.
- Resolved guest complaints effectively, demonstrating empathy and problem-solving abilities.
- Monitored staff training, scheduling and shift changes.
Education
PGA Class A Certification - PGA Professional
PGA Management School
Frisco, Texas05-2026
Bachelor of Science - Finance And Business Management
Colorado State University
Fort Collins, CO09-2023
Skills
- Junior golf development
- Team player attitude
- POS systems proficiency
- Interpersonal relations
- Golf cart management
- Budgeting and finance
- Merchandise management
- Reliability
- Golf Instruction Expertise
Timeline
Assistant Golf Professional
Troon Golf
01.2025 - Current
Guest Service Manager
Troon Golf
04.2022 - 01.2025
PGA Class A Certification - PGA Professional
PGA Management School
Bachelor of Science - Finance And Business Management
Colorado State University