- Gym Workouts
- Boating
- Golfing
- Fishing
Grant Freestone
Shelby Twp.,MI
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Sales Representative
White Pine Building & Dev.
Shelby Twp., MI
01.2025 - Current
- Developed and maintained strong customer relationships to enhance satisfaction and loyalty.
- Executed daily sales activities, achieving consistent engagement with clients and prospects.
- Identified new business opportunities through cold calling, networking and marketing materials.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Specialist
Crown Automotive Mgmt. Inc.
6001 34th Street N St. Petersburg, FL
05.2024 - 12.2024
- Engaged customers to assess needs and recommend appropriate automotive solutions.
- Developed product knowledge to effectively address customer inquiries and concerns.
- Collaborated with sales team to achieve monthly sales targets through strategic initiatives.
- Utilized CRM software to track customer interactions and manage follow-up communications.
Service Advisor
Elder Hyundai Genesis of Macomb
Macomb, MI
12.2021 - 04.2023
- Assisted customers in diagnosing vehicle issues and recommending appropriate services.
- Provided detailed service estimates and ensured clarity on repair timelines.
- Managed customer inquiries through phone and in-person interactions effectively.
- Coordinated with technicians to facilitate timely service delivery and customer satisfaction.
- Promoted from Lot Porter to Service Advisor in June 2022.
Auto Detailer
Mr. C's Car Wash
Washington Twp., MI
01.2020 - 12.2021
- Performed thorough interior and exterior vehicle cleaning using industry-standard tools and products.
- Ensured high-quality detailing services, enhancing customer satisfaction through meticulous attention to detail.
- Trained new team members on proper cleaning techniques and equipment usage, fostering a collaborative work environment.
- Developed efficient workflows for detailing processes, reducing turnaround time while maintaining service quality.
Golf Coach
TGA Of Southeast Michigan
Bloomfield Hills, MI
08.2018 - 04.2020
- Implemented practice drills emphasizing technique refinement and consistency in play.
- Encouraged good sportsmanship, respect for the course, fellow teammates and opponents.
Education
High School Diploma -
Utica High School
Utica, MIInterests
Timeline
Sales Representative
White Pine Building & Dev.
01.2025 - Current
Sales Specialist
Crown Automotive Mgmt. Inc.
05.2024 - 12.2024
Service Advisor
Elder Hyundai Genesis of Macomb
12.2021 - 04.2023
Auto Detailer
Mr. C's Car Wash
01.2020 - 12.2021
Golf Coach
TGA Of Southeast Michigan
08.2018 - 04.2020
High School Diploma -
Utica High School