Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Grant Gimer

Grant Gimer

Waverly,IA

Summary

Dynamic retail leader with extensive experience at Walmart, driving sales growth and enhancing customer satisfaction through exceptional guest service and team development. Proven track record in inventory management and financial operations, achieving a remarkable increase in customer satisfaction scores. Committed to fostering a culture of accountability and safety within high-performing teams.

Overview

3
3
years of professional experience

Work History

Overnight Coach

Walmart
Waverly, Iowa
06.2022 - Current
  • Lead and develop a team of 25+ associates, managing overnight operations to support total store profitability and sales trends.
  • Utilize business reporting to analyze opportunities, optimize freight flow, and maintain high backroom standards, minimizing shrink.
  • Establish a culture of accountability and safety, ensuring all associates adhere to compliance standards and company procedures.
  • Act as a key communication link between daytime and overnight teams to ensure consistent execution of business priorities.

Frontend Coach

Walmart
Waverly, Iowa
03.2024 - 08.2024
  • Managed a team of over 40 guest-facing associates, fostering a guest-first culture that increased customer satisfaction scores from 3.9 to 4.6.
  • Championed exceptional guest engagement and service recovery, empowering the team to resolve concerns and exceed service expectations.
  • Oversaw all front-of-store financial operations, including daily cash deposits and accurate record-keeping, demonstrating strong quantitative analysis skills.
  • Led the team through a major store remodel, managing change and ensuring a seamless and positive guest experience during a period of disruption.

Overnight Stocking Team Lead

Walmart
Waverly, Iowa
07.2022 - 06.2023
  • Engaged in talent management by mentoring and developing a team of 10+ associates, creating a pipeline for future leadership roles.
  • Managed workload and prioritized tasks to consistently exceed expectations for in-stock levels and inventory management goals.
  • Frequently served as Manager-On-Duty, demonstrating strong decision-making and problem-analysis skills in a fast-paced environment.

Overnight Maintenance Associate

Walmart
Waverly, Iowa
06.2022 - 07.2022
  • Quickly learned operational standards to maintain facility cleanliness and safety, supporting a positive environment for both team members and guests.

Education

Some College (No Degree) - Computer Science

Southern New Hampshire University
Hooksett, NH

Skills

  • Guest service and engagement
  • Team leadership and management
  • Retail fundamentals
  • Sales growth and profitability
  • Problem solving and recovery
  • Inventory management and prevention
  • Staffing and scheduling
  • Safety compliance
  • Financial acumen and handling
  • Brand representation
  • Customer rapport building
  • Team development

References

References available upon request.

Timeline

Frontend Coach

Walmart
03.2024 - 08.2024

Overnight Stocking Team Lead

Walmart
07.2022 - 06.2023

Overnight Coach

Walmart
06.2022 - Current

Overnight Maintenance Associate

Walmart
06.2022 - 07.2022

Some College (No Degree) - Computer Science

Southern New Hampshire University

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