GRANT HARPSTER
Reedsville,USA
Summary
Certified Scrum Product Manager with a proven track record in leading Agile product development for prominent online retailers, including The Home Depot and WebstaurantStore. Expertise in formulating and executing product strategies within HR and logistics sectors, facilitating Scrum ceremonies, and nurturing stakeholder relationships to deliver innovative, user-centric solutions. Notable achievements include the successful launch of AI-powered HR tools and the overhaul of logistics tracking systems, resulting in significant enhancements to operational efficiency. Committed to driving continuous improvement and delivering impactful results in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Manager
The Home Depot
07.2022 - 02.2026
- Documented user stories, bugs, spikes, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
- Helped release multiple applications used by 100k+ associates within Home Depot
- Worked with all levels of management team through all phases of product development
- Demoed product enhancements and changes for VPs/Directors/Sr. Managers
- Prioritized roadmap in order to achieve product goals and metrics
- Ran Scrum rituals for multiple teams to ensure efficiency through product life cycle
- Completed additional training within The Home Depot specific to Product Management (PEAK) to increase Product understanding and skills
Product Owner
WebstaurantStore
12.2020 - 07.2022
- Worked with all levels of team members, from new hires to senior management, to gather stakeholder requirements for enterprise level systems
- Created product backlog items and bugs to facilitate changes to internal and external systems
- Participated in Scrum events though development lifecycle
- Brainstormed with peers and other members of design team to determine enhancements and product features
- Helped prioritize backlog and ensured sprints had appropriate material to get us to an MVP as quickly as possible
- Wrote acceptance testing criteria for backlog items as well as tested them to ensure work was up to needed standard
- Managed multiple products simultaneously for Logistics departments
Logistics Systems Analyst
WebstaurantStore
01.2018 - 12.2020
- Researched ways to improve systems both internally and externally for logistics department
- Worked with other departments and end users to increase efficiency in shipping products as well as cut down on customer contacts
- Helped craft new systems to address shipping needs for our warehouses and suppliers
- Advised and lead newer team members in coming up with concepts to improve systems our team utilizes
- Oversaw business implementation of EDI and systems that edit and use data provided by it (shipment tracking, invoices, etc.)
- Assessed business requirements to create focused solutions
- Communicated and explained business requirements to team members to understand and implement functional demands.
Logistics Coordinator II
WebstaurantStore
09.2016 - 01.2018
- Worked with external vendors to ensure smooth pickup and delivery of freight
- Spoke with internal and external customers to make sure orders flowed appropriately
- Examined areas of improvement that could be utilized to make deliveries more efficient for our customers
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Monitored performance of logistics operations to identify areas for improvement.
Education
Bachelor of Science (BSBA) - Marketing
Shippensburg University of Pennsylvania
Shippensburg12.2013
Skills
- Jira
- Microsoft Suite of Products
- Workday Development
- Presenting
- Demoing
- Logistics Knowledge
- Confluence
- Workday Extend
- Agile software development
- Requirements gathering
- Teamwork and collaboration
Accomplishments
- First HR AI Tool Release: Managed and helped push forward first initiative that utilized AI in the HR/Workday space at Home Depot.
- Integral in releasing applications used by 100k+ Home Depot associates internally.
- Helped Release Revamped Tracking System: Was part of team tasked with developing and releasing new tracking system for major eCommerce retailer.
- Stakeholder Satisfaction: Recognized for great stakeholder management and development with HR Excellence award.
- Demoing/Presenting Products: Demoed to many levels of the organization and have been selected as an excellent presenter internally.
Certification
Certified Scrum Product Owner - CSPO
Timeline
Product Manager
The Home Depot
07.2022 - 02.2026
Product Owner
WebstaurantStore
12.2020 - 07.2022
Logistics Systems Analyst
WebstaurantStore
01.2018 - 12.2020
Logistics Coordinator II
WebstaurantStore
09.2016 - 01.2018
Bachelor of Science (BSBA) - Marketing
Shippensburg University of Pennsylvania