Summary
Overview
Work History
Education
Skills
Timeline
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Grant Hawley

Ellicott City,MD

Summary

Operations driven and quality-focused supply chain professional with 7+ years experience in transportation and warehousing. Agile mind that thrives in a fast-paced environment to meet customer deadlines while keeping service the top priority. Caring leader always willing to help teammates improve by sharing knowledge and perspective.

Overview

7
7
years of professional experience

Work History

Director of Operations

Cowan Logistics
Halethorpe, Maryland
03.2022 - Current
  • Managed day-to-day operations of a multi-functional brokerage team including sales, ops, and tracking teammates
  • Implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction
  • Developed relationships with partner carriers to efficiently transport freight and provide quality service
  • Provided leadership and guidance to teammates across different functions to support annual revenue of $32.8M
  • Maintained all responsibilities of Carrier Sales Manager

Carrier Sales Manager

Cowan Systems
Halethorpe, Maryland
05.2019 - 03.2022
  • Sourced and procured safe, reliable carriers to transport customer freight
  • Negotiated with carriers to maximize profits on national and new business development accounts while delivering superior customer service
  • Covered loads averaging $740,000 in revenue monthly
  • Responded promptly to internal/external customer inquiries and escalations in order to provide timely resolution
  • Maintained current knowledge of market trends in the transportation industry.

Operations Supervisor

GEODIS Logistics
Carlisle, Pennsylvania
06.2017 - 04.2019
  • Led the outbound shipping department to meet daily production expectations of the AppleCare account
  • Coached and developed teammates on standard operating procedures to meet objectives and productivity goals
  • Maintained a strong link of communication with multiple domestic and international customers
  • Coordinated international and domestic battery shipments in compliance with IATA regulations.

Education

Bachelor of Science in Business Administration - Supply Chain Management

Shippensburg University of Pennsylvania
05.2017

Skills

  • Operational Efficiency
  • Transportation Management
  • Warehousing Management
  • Procurement/Sourcing
  • Leadership and Coaching
  • Computer Programs (TMS, WMS, SAP, Kronos, Microsoft Office)
  • Strong verbal and written communications

Timeline

Director of Operations

Cowan Logistics
03.2022 - Current

Carrier Sales Manager

Cowan Systems
05.2019 - 03.2022

Operations Supervisor

GEODIS Logistics
06.2017 - 04.2019

Bachelor of Science in Business Administration - Supply Chain Management

Shippensburg University of Pennsylvania

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Grant Hawley