Dynamic insurance professional with a proven track record as an Agency Owner at Allstate Insurance, excelling in staff development and sales leadership. Achieved top-tier national awards while enhancing customer relations and driving agency growth. Skilled in operations management and claims management, fostering high-performance teams to exceed client expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Insurance Agency Owner
Allstate Insurance - Grant Johnson Agencies, Inc
08.2016 - Current
Cultivated strong relationships with clients, enhancing customer satisfaction and retention rates.
Supervised a team of agents, providing training and support to improve performance.
Mentored junior agents to enhance their sales skills and industry knowledge, fostering a high-performance team environment.
Expanded agency operations by identifying new market opportunities and implementing strategic growth initiatives.
Generated revenues yearly and effectively capitalized on industry growth.
Agency awards received numerous years:
Honor Ring (Top 16% Countrywide)
National Summit (Top 8% Countrywide)
Circle of Champions (Top 3% Countrywide)
2019 Agent selected to present Allstate's National Award during halftime ceremony at the men's NCAA SEC basketball tournament
Numerous other promotional trips awarded
Sales Agent
Allstate Insurance - Clay Colvard
04.2015 - 06.2016
Trained new sales agents on product knowledge and effective sales techniques to improve team performance.
Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Sales Agent
Alfa Insurance
10.2012 - 04.2015
Developed and maintained strong client relationships to enhance customer satisfaction and retention.
Educated clients on insurance products, tailoring solutions to meet individual needs and preferences.
Processed policy applications and renewals accurately, ensuring compliance with company standards.
Education
Bachelor of Business Administration And Management - Business Administration
Auburn University
Auburn, AL
05-2009
Transfer - Business Administration
Snead State Community College
Boaz, AL
12-2007
High School Diploma -
Plainview High School
Rainsville, AL
05-2005
Skills
Staff development
Staff hiring
Claims management
Small business operations
Customer relations
Operations management
Staff management
Sales leadership
Certification
P&C, Life and Health, Motor Club Licenses
Alabama
Tennessee
Georgia
Finra
Series 6 License
Series 63 License
Timeline
Insurance Agency Owner
Allstate Insurance - Grant Johnson Agencies, Inc
08.2016 - Current
Sales Agent
Allstate Insurance - Clay Colvard
04.2015 - 06.2016
Sales Agent
Alfa Insurance
10.2012 - 04.2015
Bachelor of Business Administration And Management - Business Administration