Grant Meier
Ashley,OH
Summary
Experienced insurance leader driving career growth and achieving desired outcomes through data-driven strategies. Skilled collaborator adept at solving problems by bringing together teams across multiple offices. Demonstrated success in working with high-level decision makers and leading operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Claim Manager
State Auto Insurance/Liberty Mutual Insurance
Columbus , Ohio
2012.02 - Current
- CARE Director Personal Lines Casualty Core & Large Loss
- Commercial Auto CARE Director
- Total Loss/Salvage CARE Manager
- Claims Regional Manager
- Large Account Solutions Supervisor
- PIP/MP Supervisor
- Claim Representative Supervisor
Casualty Claims Desk Manager
American Family Insurance
Columbus , Ohio
2010.06 - 2012.02
- Customer CARE Center Manager July 2007 - July 2010
- Columbus office Casualty QA weighted average moved from 72.9% in 2009 to 87.5% in 2010
- Developed the Liability portion of the Casualty Back to Basics program and participated as a SME.
- Cross trained in auto and property claim handling
- Implemented new Care Center Operations such as Insurance Verification & Quick Pay
Education
Bachelor of Arts with a Major in Sociology and Anthropology -
DePauw University
Greencastle, IndianaSkills
- Staff Development
- Training and mentoring
- Operations Management
- Innovation and Creativity
- Operational management
- Planning and Organization
- Team motivation
- Liability management
- Relationship Building
- Analytical Thinking
- Litigation Management
- Interpersonal Communication
- Process Improvements
- Decision-Making
- Risk Management
- Critical Thinking
- Process Implementation
- Adaptability
- Teamwork and Collaboration
- Staff Management
- Professionalism
- Excellent Communication
- Active Listening
Certification
- Insurance Institute of America - Associate in Claims (AIC) Chartered Property Casualty Underwriter (CPCU)
- American Educational Institute - Senior Claims Law Associate (SCLA)
References
References available upon request.
Timeline
Claim Manager
State Auto Insurance/Liberty Mutual Insurance
2012.02 - Current
Casualty Claims Desk Manager
American Family Insurance
2010.06 - 2012.02
Bachelor of Arts with a Major in Sociology and Anthropology -
DePauw University
- Insurance Institute of America - Associate in Claims (AIC) Chartered Property Casualty Underwriter (CPCU)
- American Educational Institute - Senior Claims Law Associate (SCLA)
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