Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Grant Potter

Oklahoma City,OK

Summary

Dynamic professional with a proven track record in staff management and customer service at Bricktown Brewery South. Skilled in training and mentoring, I excel in complex problem-solving and analytical thinking. Successfully streamlined operations and enhanced team efficiency, contributing to a positive work environment and improved service standards.

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Overview

6
6
years of professional experience

Work History

Supervisor

Bricktown Brewery South
02.2023 - Current
  • Assisted team members with daily operational tasks to ensure efficient workflow.
  • Supported inventory management by organizing supplies and tracking usage.
  • Adapted quickly to changing priorities while maintaining focus on team objectives.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handling all comps, discounts and customer compliments/complaints when on the floor

Production Manager

Fountain Square Cleaners
12.2021 - 01.2023
  • Oversaw daily production schedules, ensuring timely completion of cleaning services.
  • Trained and mentored staff on operational procedures and safety protocols.
  • Streamlined workflow processes, enhancing overall efficiency in production operations.
  • Conducted regular quality control inspections to maintain service standards.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Developed scheduled maintenance programs to enhance equipment longevity and reliability.

Barista

Aspen Coffee
07.2019 - 12.2021
  • Provided exceptional customer service, enhancing overall customer experience and satisfaction.
  • Assisted in inventory management, ensuring timely restocking of supplies and ingredients.
  • Developed seasonal drink recipes, contributing to menu innovation and sales growth.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

High School Diploma -

Tascosa High School
Amarillo, TX
05-2015

Skills

  • Training and mentoring
  • Staff management
  • Customer service
  • New product promotion
  • Complex problem-solving
  • Analytical thinking

Interests

I have been writing, recording and performing music for a few years with multiple groups I also have a decent understanding of electronic music gear

Timeline

Supervisor

Bricktown Brewery South
02.2023 - Current

Production Manager

Fountain Square Cleaners
12.2021 - 01.2023

Barista

Aspen Coffee
07.2019 - 12.2021

High School Diploma -

Tascosa High School

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