Summary
Overview
Work History
Education
Skills
Websites
Company Description:
Timeline
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Jasmine E. Bowen

Lake Mary,FL

Summary

Passionate and results driven sales professional with extensive experience in business to business sales, operations management, and customer service excellence. Demonstrates proven leadership skills, works exceptionally well in team settings, with a focus on strategic planning, communication, organization, analytics, and associate development.

Overview

18
18
years of professional experience

Work History

Business Owner/Operator

Bowverwhelmed LLC
Longwood, FL
02.2018 - Current
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Designed business plans, growth models and strategies to achieve ROI and profitable revenues within project time models.
  • Developed strategies for building income, distribution models and customer acquisition plans.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Set pricing structures according to market analytics and emerging trends.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Improved company's quality and productivity by streamlining systems and processes.

Shift Leader

Hourglass Brewing
Longwood, FL
08.2012 - Current
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Upheld company standards and compliance requirements for operations.

Senior Account Manager II-Inside

Staples Advantage
Orlando, FL
01.2014 - 10.2018
  • Responsible for the proactive sales and retention of a $4 million dollar book of business, driving 44% year over year overall sales growth by leveraging sales tools including Salesforce, Apollo, Sales Prism, Helios, AS400
  • Served as a business consultant to develop relationships with decision makers by providing thorough business analysis and effective knowledge while maintaining sales growth and an average business margin of 28.5%
  • Key creator of tactical Marketing incentive programs to exceed sales goals
  • Collaborated in the on boarding of new associates to include product and system knowledge and provide consistent and reliable workplace guidance
  • Member of the Culture Club, which focus on a commitment to foster relationships within the organization.

Inside Account Specialist-Inside Sales

Staples Advantage
Orlando, Florida
07.2013 - 01.2014
  • Managed corporate accounts, emphasis in driving increased penetration and sales via web and phone
  • Boosted customer satisfaction and retention through regular customer contact and problem solving
  • Developed customer relationships while promoting business partnerships
  • Responsible for contacting new and existing customers to discuss how needs could be met with specific products and service requests.

Manager/Bookkeeper

Punch Fitness Center
New York, NY
01.2010 - 07.2013
  • Led a team of 4 Administrative Assistants and 18 Personal Trainers in providing exceptional customer service and an enjoyable, successful training experience
  • Planned, organized, coordinated and directed workers, customers and resources
  • Developed company Accounting, Marketing and Expense reports as well as Client Expense communications
  • Recruited, pre-screened and interviewed qualified candidates for open positions
  • Assisted with sales growth of memberships and product inventory
  • General administrative duties, including payroll, invoicing and client scheduling.

Manager

BowverwhelmedProtan Tanning Salons
Portsmouth, OH
01.2006 - 01.2010
  • Managed and maintained team of 30 tanning consultants and 4 locations
  • Assisted in recruitment and interview of candidates for open positions
  • Awarded top sales of memberships, packages and products out of 26 employees each quarter
  • Managed customer complaints and concerns as well as employee relations
  • Created and maintained Social Media Marketing resulting in business growth and increased profit.

Education

B.S. of Science - Sports Management, Business Administration

Shawnee State University
05.2010

Skills

  • 2014 Sales Excellence Award Winner
  • Proficient on: SalesForce, Sales Prism, Apollo, AS400 Sunrise, Helios, Windows Suite
  • Strength as sales negotiator
  • Expert in customer relations
  • Flexible team player
  • Detailed experience in Account Management
  • Strong organizational skills
  • In-depth apprehension of Business Development

Company Description:

  • Quality Handcrafted Bows, Hair Accessories and Earrings for All ages.

Timeline

Business Owner/Operator

Bowverwhelmed LLC
02.2018 - Current

Senior Account Manager II-Inside

Staples Advantage
01.2014 - 10.2018

Inside Account Specialist-Inside Sales

Staples Advantage
07.2013 - 01.2014

Shift Leader

Hourglass Brewing
08.2012 - Current

Manager/Bookkeeper

Punch Fitness Center
01.2010 - 07.2013

Manager

BowverwhelmedProtan Tanning Salons
01.2006 - 01.2010

B.S. of Science - Sports Management, Business Administration

Shawnee State University

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Jasmine E. Bowen