Jasmine E. Bowen
Lake Mary,FL
Summary
Dynamic sales leader and Business Owner/Operator at Bowverwhelmed LLC, with a proven track record of driving sales growth at Staples Advantage. Expert in customer relations and proficient in SalesForce, I excel in relationship building and strategic business development. Awarded the 2014 Sales Excellence Award, I bring passion and a flexible team-player attitude to exceed sales goals.
Overview
19
19
years of professional experience
Work History
Business Owner/Operator
Bowverwhelmed LLC
Longwood, FL
02.2018 - Current
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Designed business plans, growth models and strategies to achieve ROI and profitable revenues within project time models.
- Developed strategies for building income, distribution models and customer acquisition plans.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Conferred with customers to understand needs and finalize purchase orders.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Improved company's quality and productivity by streamlining systems and processes.
Shift Leader
Hourglass Brewing
Longwood, FL
08.2012 - Current
- Supervised and led employees to maintain productivity and customer service levels.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Educated customers about offerings, promotions and pricing to boost sales.
- Coached team members to increase productivity and reduce workplace accidents.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Upheld company standards and compliance requirements for operations.
Branding and Promotional Product Specialist
America's Office Source
Altamonte Springs, FL
10.2024 - 01.2025
- Used consultative sales techniques to uncover new contacts and opportunities within existing business.
- Working closely with the Account Executives, I hold a key role in selecting the best marketing and promotional materials for our valued customers. This involves collaborating with suppliers and manufacturers to establish strategic partnerships, ensuring competitive costs that we extend proudly to our clients.
- Direct collaboration with clients to craft innovative branding and promotional items that distinguish their businesses. This includes developing compelling presentations, unique idea boards, and tailored special offers.
- Beyond fostering existing client relationships, I also support our customers by sourcing samples, and providing quotes for new and ongoing projects.
- Once an order is placed, I take charge, overseeing every stage of the process, from inception to invoicing. This end-to-end management ensures a smooth experience for our clients, and the successful execution of each project.
- Maintained up-to-date knowledge of industry trends and competitor products.
- Provided exceptional customer support, resolving issues and ensuring customer satisfaction.
Senior Account Manager II-Inside
Staples Advantage
Orlando, FL
01.2014 - 10.2018
- Responsible for the proactive sales and retention of a $4 million dollar book of business, driving year over year overall sales growth by leveraging sales tools including Salesforce, Apollo, Sales Prism, Helios, AS400
- Served as a business consultant to develop relationships with decision makers by providing thorough business analysis and effective knowledge while maintaining sales growth and an average business margin of 28.5%
- Key creator of tactical Marketing incentive programs to exceed sales goals
- Collaborated in the on boarding of new associates to include product and system knowledge and provide consistent and reliable workplace guidance
- Member of the Culture Club, which focus on a commitment to foster relationships within the organization.
Inside Account Specialist-Inside Sales
Staples Advantage
Orlando, Florida
07.2013 - 01.2014
- Managed corporate accounts, emphasis in driving increased penetration and sales via web and phone
- Boosted customer satisfaction and retention through regular customer contact and problem solving
- Developed customer relationships while promoting business partnerships
- Responsible for contacting new and existing customers to discuss how needs could be met with specific products and service requests.
Manager/Bookkeeper
Punch Fitness Center
New York, NY
01.2010 - 07.2013
- Led a team of 4 Administrative Assistants and 18 Personal Trainers in providing exceptional customer service and an enjoyable, successful training experience
- Planned, organized, coordinated and directed workers, customers and resources
- Developed company Accounting, Marketing and Expense reports as well as Client Expense communications
- Recruited, pre-screened and interviewed qualified candidates for open positions
- Assisted with sales growth of memberships and product inventory
- General administrative duties, including payroll, invoicing and client scheduling.
Manager
BowverwhelmedProtan Tanning Salons
Portsmouth, OH
01.2006 - 01.2010
- Managed and maintained team of 30 tanning consultants and 4 locations
- Assisted in recruitment and interview of candidates for open positions
- Awarded top sales of memberships, packages and products out of 26 employees each quarter
- Managed customer complaints and concerns as well as employee relations
- Created and maintained Social Media Marketing resulting in business growth and increased profit.
Education
B.S. of Science - Sports Management, Business Administration
Shawnee State University
Portsmouth, OH05.2010
Skills
- 2014 Sales Excellence Award Winner
- Proficient on: SalesForce, Sales Prism, Apollo, AS400 Sunrise, Helios, Windows Suite
- Strength as sales negotiator
- Expert in customer relations
- Flexible team player
- Detailed experience in Account Management
- Strong organizational skills
- In-depth apprehension of Business Development
- Sales promotion
- Relationship building and management
- Sales prospecting
- Event coordination
- Proficient with Sage & Vibe
Websites
Contact
Lake Mary, FL 32746
Company Description:
- Quality Handcrafted Bows, Hair Accessories and Earrings for All ages.
Timeline
Branding and Promotional Product Specialist
America's Office Source
10.2024 - 01.2025
Business Owner/Operator
Bowverwhelmed LLC
02.2018 - Current
Senior Account Manager II-Inside
Staples Advantage
01.2014 - 10.2018
Inside Account Specialist-Inside Sales
Staples Advantage
07.2013 - 01.2014
Shift Leader
Hourglass Brewing
08.2012 - Current
Manager/Bookkeeper
Punch Fitness Center
01.2010 - 07.2013
Manager
BowverwhelmedProtan Tanning Salons
01.2006 - 01.2010
B.S. of Science - Sports Management, Business Administration
Shawnee State University
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