Grant Thompson
Traverse City
Summary
Reliable Arcade Attendant with 2 years of customer service experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee.
Overview
2
2
years of professional experience
Work History
Arcade Attendant
Great Wolf Lodge
11.2021 - Current
- Improved revenue by promoting special deals and packages to customers during peak hours.
- Oversaw maintenance and operation of games, bowling and mini golf equipment, maintaining safety, cleanliness and operational efficiency.
- Educated customers on how to operate games properly, reducing instances of machine malfunctions due to user error.
- Collaborated with team members to create a positive working environment that translated into an enjoyable experience for guests.
Education
Associate of Science - Engineering (Pre-Engineering)
Northwestern Michigan College
Traverse City, MI05.2025
High School Diploma -
West Senior High School
Traverse City, MI06.2023
Skills
- Customer Assistance
- Promotional strategies
- Employee Training
- Operations Monitoring
- Patience and Empathy
- Energy and enthusiasm
Timeline
Arcade Attendant
Great Wolf Lodge
11.2021 - Current
Associate of Science - Engineering (Pre-Engineering)
Northwestern Michigan College
High School Diploma -
West Senior High School
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