Grant Veto
Callahan,Fl
Summary
Experienced banking professional with a strong track record in efficiently managing financial transactions and prioritizing customer satisfaction. Known for unwavering reliability and adaptability to meet evolving needs. Proficient in cash handling, delivering exceptional customer service, and maintaining meticulous records. Approaches work with a collaborative mindset and a focus on achieving tangible results.
Overview
6
6
years of professional experience
Work History
Teller
Wells Fargo
5175 Lenox Ave / 542196 US-1 Callahan
02.2023 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches..
- Educated customers on use of banking website and mobile apps.
- Guided new hires in teller operations to ensure seamless integration and performance.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Pharmacy Technician
Walgreens,Callahan
09.2021 - 06.2022
- Teamed with peers, technicians and pharmacists to prioritize and complete orders
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Efficiently processed cash register transactions for new and refilled prescription orders.
Teacher
Kids Island
11.2020 - 09.2021
- Built and strengthened positive relationships with students, parents and teaching staff
- Established and enforced rules for behavior and procedures to maintain order among students
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities
- Supervised students throughout day, both in classroom and outside during breaks
- Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions
Warehouse/Driver Assistant
Air Van Inc
06.2020 - 08.2020
- Created delivery routes based on destinations and timelines to maintain efficiency
- Answered customer questions regarding products and resolved issues with order accuracy and quality
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables
- Loaded and unloaded materials by hand or with equipment to help team meet work demands
- Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
- Successfully maintained clean, valid driver's license and access to reliable transportation
- Improved operations through consistent hard work and dedication
Cashier
Dicks Sporting Goods
07.2019 - 11.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
Education
High School Diploma -
West Nassau High School
Callahan, Fl05.2019
Skills
- Problem-solving skills
- Resolving customer issues
- POS systems
- Customer assistance
- Cash management
- Product Verification
- Differentiated Learning Technique
- Compliance, Banking Laws and Regulations
- Exceptional Customer Service
- Fraud Identification
- Cash Counting
Timeline
Teller
Wells Fargo
02.2023 - Current
Pharmacy Technician
Walgreens,Callahan
09.2021 - 06.2022
Teacher
Kids Island
11.2020 - 09.2021
Warehouse/Driver Assistant
Air Van Inc
06.2020 - 08.2020
Cashier
Dicks Sporting Goods
07.2019 - 11.2019
High School Diploma -
West Nassau High School