Grant A. Taylor
Benbrook,TX
Summary
Finance professional with solid background in auto finance management, prepared for roles demanding high standards and results orientation. Known for collaborative efforts and driving successful outcomes within dynamic environments. Expertise in financial analysis, risk management, and customer relationship building.
Overview
7
7
years of professional experience
Work History
Finance Manager
Don Davis Auto Group
06.2023 - Current
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Streamlined financing procedures for faster approval and processing times.
- Educated customers on various loan products, ensuring they fully understood their financial commitments.
- Conducted thorough evaluations of client credit history to determine the best financing options available.
- Maximized revenue generation by upselling a variety of finance and insurance products to customers.
- Prioritized transparency in communication with clients, building trust through clear explanations of financial obligations.
Sales Associate
Don Davis Auto Group
02.2020 - 06.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Qualified buyers by understanding buyers requirements and interests, building rapport, suggesting trade-ins, responding to inquiries and recommending sales promotions
- Closed sales by overcoming objections, asking for sales, negotiating sale price, completing sales and delivery process.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
Transportation Supervisor
CDL Partners
07.2018 - 09.2019
- Set up meetings with prospective and current clients about future business plans and driver needs
- Followed client specific policies and procedures, escalate high priority work orders in a timely manner following standardized policy and procedures
- Responsible for answering telephone call inquires, creating work orders and dispatching drivers in a timely manner
- Interview driver applicants and skill matching them with potential job openings
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction
Dispatcher
Quality Driver Solutions, Inc
09.2017 - 04.2018
- Primary frontline telephone support to clients and drivers
- Responsible for answering telephone call inquires, creating work orders and dispatching drivers in a timely manner
- Follow client specific policies and procedures, escalate high priority work orders in a timely manner following standardized policy and procedures
- Coordinate daily with drivers their availability, check in daily with customers about their daily needs
- Update dispatch board throughout the day
- Input all job orders and placement into COATS daily along with all conversations with drivers/clients into comments
- On-Call 24/7 dispatch when assigned and update any changes on dispatch.
Education
Bachelor of Business Administration in Business Management -
Sam Houston State University
Huntsville, TX05.2017
Skills
- Interviewing and Recruting
- Supervising Experience
- Customer Service and Satisfaction Oriented
- Loan Underwriting Expertise
- Strong Negotiation Skills
- Detail-oriented Mindset
- Adaptable to Change
- Goal Setting Aptitude
- Skilled in Multiple Software Systems
- Proficient in all Microsoft Applications
Timeline
Finance Manager
Don Davis Auto Group
06.2023 - Current
Sales Associate
Don Davis Auto Group
02.2020 - 06.2023
Transportation Supervisor
CDL Partners
07.2018 - 09.2019
Dispatcher
Quality Driver Solutions, Inc
09.2017 - 04.2018
Bachelor of Business Administration in Business Management -
Sam Houston State University
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