Dedicated professional with a strong background in customer service and operational efficiency. Known for flexibility and relationship-building skills, consistently delivering positive outcomes in team environments.
Overview
13
13
years of professional experience
Work History
PSSR
Alta Equipment Company
Tampa, FL
09.2025 - 02.2026
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Developed and maintained courteous and effective working relationships.
PSSR
Peterson Pacific
Lake Placid, FL
05.2020 - 09.2021
Delivered services to customer locations within specific timeframes.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Field Service Technician
Peninsula Equipment
Lakeland, FL
09.2018 - 04.2020
Diagnosed and repaired hydraulic systems to ensure optimal equipment functionality.
Performed scheduled maintenance on heavy machinery, reducing downtime and enhancing reliability.
Collaborated with engineering teams to troubleshoot complex mechanical issues effectively.
Trained junior technicians on safety protocols and service best practices for improved team performance.
Service Manager
Blanchard Machinery Company
Columbia, SC
05.2013 - 03.2018
Oversaw daily operations, ensuring optimal service delivery and customer satisfaction.
Developed and implemented process improvements to enhance operational efficiency.
Managed service schedules, coordinating with technicians to minimize downtime.
Led training sessions for new staff, fostering skill development and knowledge retention.