Johnny Orrico

Bring on new customers

Maintain current customer base

Deliver parts

Problem solve customer issues

• Negotiate rates based on current market trends
• Cold call new customers to increase profits
• Quote potential customers on the price of freight brokerage
• Act as a liaison between freight companies and shippers
• Contact customers prior to delivery to confirm and coordinate delivery times
• Maintain a profit margin of $10k+ each month

• Maintain 100% of monthly sales quota
• Quota would range from $21k to as high as $37k monthly
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Increased sales by 7% year over year
• Planned and organized routes within territory to maximize efficiency and time in the field
• Acted as customer liaison between sales management and personal accounts
• Maintained friendly and professional customer interactions
• Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close
• Collaborated with members of other departments to complete service transactions
• Answered customers' questions regarding services, prices and availability

• Quoted potential customers on the price of freight brokerage
• Negotiated rates based on current market trends
• Acted as contact between shippers and carriers
• Maintained monthly goal of $10k profit margin
• Tracked all shipments cradle to grave

• Originated purchase and refinance loans
• Conventional and Government
• Maintain monthly profit margin
• Goals were set between $10k-$15k each month
• Self-source business through realtor partners and referral sources
• Proactive in contacting bank leads with good success in initiating loan applications
• Received customer service recognition award
• Submitted applications to credit analysts
• Complied applications and paperwork and double-checked for accuracy
• Entered member transaction data into the online banking software

• Assisted in managing retail shop and customer service counter
• Consistently increased equipment and soft goods sale
• Develop loyal customer base through good service and promotions
• Responsible for maintaining inventory records and controls
• Operated junior instructional camps as Junior golf coach