Graylin Sams
Surprise,AZ
Summary
Dynamic mailroom professional with a proven track record at Canon U.S.A., Inc., excelling in package handling and problem-solving. Enhanced operational efficiency through process improvements and meticulous organization, while safeguarding sensitive information. Experienced with managing mail sorting and distribution processes. Utilizes organizational skills to ensure timely and accurate handling of mail. Knowledge of inventory management and strong attention to detail contribute to efficient mailroom operations. Recognized for exceptional customer service and effective multitasking in fast-paced environments, ensuring timely mail delivery and streamlined workflows.
Overview
22
22
years of professional experience
Work History
Mailroom-clerk
Canon U.S.A., Inc.
12.2013 - 09.2025
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Assisted in training new staff members, imparting best practices for effective mailroom operations and fostering a collaborative work environment.
- Contributed to cost savings by comparing carrier rates and selecting the most economical shipping options based on client needs.
- Safeguarded sensitive information by properly handling confidential documents according to company policies and procedures.
- Reduced misplaced mail incidents by diligently updating and maintaining address databases for all employees.
- Prepared professional shipping labels using various software programs, ensuring legibility and accuracy for smooth transit of packages.
- Expedited outgoing mail services, ensuring timely pickup and delivery through efficient coordination with postal carriers.
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Provided exceptional customer service by promptly addressing questions or concerns from employees regarding their incoming or outgoing mail.
Mail Processor
MassMutual Financial Group
09.2003 - 08.2013
- Monitored equipment performance regularly, reporting any issues promptly to ensure minimal downtime due to malfunctions or maintenance needs.
- Identified opportunities for process improvements, suggesting changes that led to increased efficiency in the workplace.
- Supported other departments within the organization as needed, demonstrating versatility and adaptability in different roles throughout the company.
- Collaborated with team members to achieve daily productivity goals and consistently meet deadlines for mail distribution.
- Streamlined workflow for faster mail delivery by maintaining a clean and organized workstation.
- Conducted regular inventory checks on mailing supplies, replenishing stock as needed to avoid delays in processing activities.
Education
High School Diploma -
Putnam High School
Springfield, MA05-1995
Skills
- Package handling
- Problem-solving skills
- Workplace safety
- Handling and sorting mail
- Microsoft office
- Filing systems
- Document scanning
Timeline
Mailroom-clerk
Canon U.S.A., Inc.
12.2013 - 09.2025
Mail Processor
MassMutual Financial Group
09.2003 - 08.2013
High School Diploma -
Putnam High School
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