Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Grayson Adams

Rexburg,ID

Summary

Dynamic professional with a proven track record in leadership an. Excelled in enhancing team productivity and customer satisfaction through effective time management and empowerment strategies. Skilled in GPS navigation and vehicle maintenance, demonstrating a commitment to efficiency and safety. Achieved significant improvements in operational processes and team morale.

Overview

7
7
years of professional experience

Work History

Delivery Associate

DCR Exteriors
01.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
  • Enhanced delivery efficiency by optimizing route planning and time management.
  • Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.

Counselor

For the Strength of Youth Conferences
06.2024 - 08.2024
  • Enhanced youths' self-esteem by implementing confidence-building activities and group discussions.
  • Enhanced self-esteem and confidence in young clients by implementing personalized empowerment programs.
  • Fostered culture of respect and understanding, reducing incidents of bullying and promoting inclusivity.
  • Created safe spaces for open dialogue, enabling youths to share experiences and challenges without fear of judgment.
  • Developed and executed innovative outdoor activities, promoting teamwork and social skills among participants.
  • Helped youth develop and achieve personal goals with close support.
  • Guided youths in setting and achieving personal goals, leading to marked increase in self-directed positive changes.
  • Facilitated spiritual growth for youth using individualized goals and group discussions.
  • Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.

Team Manager

Crumbl Cookies
09.2021 - 03.2022
  • Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Coached junior team members, improving their skills and confidence in their roles.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Maintenance Technician

Texas Pools
10.2019 - 06.2021
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Operated varied hand and power tools to complete repairs.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards.
  • Inspected and maintained equipment to keep items in top working condition.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Replaced worn or broken parts on machines and equipment.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Repaired and replaced pumps, valves and motors.

Team Leader

Chick-fil-A
10.2017 - 10.2019
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
  • Frequently inspected production area to verify proper equipment operation.

Education

Bachelor of Science - Counseling Psychology

Brigham Young University - Idaho
Rexburg, ID
04-2028

Skills

  • Loading and unloading
  • GPS navigation
  • Vehicle maintenance
  • Deadline adherence
  • Time management skills
  • Customer service
  • Clean driving record
  • Equipment operation
  • Tractor-trailer driving
  • Point-of-sale system
  • Counseling
  • Leadership

Accomplishments

  • Recruited for Team Leader Position at Crumbl Cookies without interview
  • Supervised team of 10-15 staff members

Languages

English
Native or Bilingual
Portuguese
Professional Working

Interests

  • I enjoy helping others and giving back to the community
  • Cooking
  • DIY and Home Improvement
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • I participate in a variety of outdoor recreational activities
  • Historical Exploration
  • Passionate about balancing physical health with mental and emotional wellness
  • I like working with my hands and fixing things
  • Youth Development Programs

Timeline

Delivery Associate

DCR Exteriors
01.2025 - Current

Counselor

For the Strength of Youth Conferences
06.2024 - 08.2024

Team Manager

Crumbl Cookies
09.2021 - 03.2022

Maintenance Technician

Texas Pools
10.2019 - 06.2021

Team Leader

Chick-fil-A
10.2017 - 10.2019

Bachelor of Science - Counseling Psychology

Brigham Young University - Idaho

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Grayson Adams