Grayson Cox
Bradenton,FL
Summary
My current position is a Car sales expert at Gettel Toyota of Lakewood where I provide excellent customer service to our clients. I’m an organized, fast-learning, and hard-working candidate looking for a long-term opportunity with plenty of room for growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
New/Used Car Sales Expert
Gettel Toyota of Lakewood
07.2023 - Current
- Facilitated sales of new and pre-owned Toyota vehicles, by providing detailed product knowledge, conducting test drives, and negotiating pricing to meet customer needs and company targets
- Maintained customer relationships, by following up on inquiries, providing excellent customer service throughout the sales process, and ensuring a smooth vehicle delivery experience
- Performed market research to stay updated on competitor offerings, pricing, and incentives to provide customers with the most competitive deals
- Collaborated with finance and insurance departments to assist customers in securing financing options and completing all necessary paperwork for a smooth transaction
Life Insurance Broker
North American Senior Benefits
02.2022 - 07.2023
- BUILD RELATIONSHIPS WITH POTENTIAL CUSTOMERS AND HELP PREVIOUS CUSTOMERS WITH ASSISTANCE
- LED A GROUP OF 10 GUYS ON MY SALES TEAM FOR 2 YEARS
- HELPED SUPERVISE THEM AND HELPED ANSWER ANY QUESTIONS THEY HAD DURING THEIR SALES
- COLD CALLING FUTUTRE CUSTOMERS TO SET APPOINTMENTS IN THE FUTURE
- FIELD UNDERWRITING TO FIND BEST PLAN FOR THEIR WANTS AND NEEDS
- ANSWERED INBOUND CALLS TO HELP PREVIOUS CUSTOMER WITH ANY QUESTIONS ABOUT THEIR POLICIES
- STRONG VERBAL AND WRITTEN COMMUNICATION SKILLS SPECIFICALLY WITH CUSTOMERS, SALES LEADERSHIP TEAM AND ASSOCIATES
Customer Service Agent
Apple
04.2019 - 02.2022
- Resolving issues and troubleshooting technical problems
- Processing orders and transactions
- Handle customer complaints
- Providing proactive customer OUTREACH
- WORK IN A TEAM ENVIRONMENT
- Communicate in a timely manner with clients
Delivery Driver
Amazon
12.2016 - 04.2019
- PRECISE TIME MANAGEMENT
- DELIVERED EACH PACKAGE WITH CARE AND MADE SURE CUSTOMER WAS SATISFIED
- FIXED ANY ISSUES THE CUSTOMERS HAD
- MULTI-TASKING
- Van/Box truck drivng experience
- ForkLift driving expiernce
Education
High School -
Northwest Cabarrus High School
Life & Health Insurance License - NC, SC, CO, and FL
ForkLift Driver License -
Skills
- Sales process management
- Objection handling
- Social selling
- Buyer persona development
- Product and service knowledge
- Lead prospecting
Acknowledgementsandawards
- Sold the most cars in the whole southeast Toyota district January and March of 2024.
- One of the top performing agents 4 months in a row on my team at North American Senior Benefits.
- Customer Service Agent of the Month in May 2020 and March 2021 at Apple.
Certification
- Licensed Insurance Agent/Broker - Florida Department of Insurance.
Timeline
New/Used Car Sales Expert
Gettel Toyota of Lakewood
07.2023 - Current
Life Insurance Broker
North American Senior Benefits
02.2022 - 07.2023
Customer Service Agent
Apple
04.2019 - 02.2022
Delivery Driver
Amazon
12.2016 - 04.2019
Life & Health Insurance License - NC, SC, CO, and FL
High School -
Northwest Cabarrus High School
ForkLift Driver License -
Similar Profiles
Ryan FischerRyan Fischer
General Manager at Gettel Toyota Of LakewoodGeneral Manager at Gettel Toyota Of Lakewood
Mia BarnesMia Barnes
Sales and Leasing Specialist at Gettel Hyundai of LakewoodSales and Leasing Specialist at Gettel Hyundai of Lakewood
Karen "Renee" RankinKaren "Renee" Rankin
Courtesy Shuttle Driver at DeLuca Toyota/ Gettel ToyotaCourtesy Shuttle Driver at DeLuca Toyota/ Gettel Toyota
Joey HuntJoey Hunt
Director of Asset Protection & Corporate Security at TapestryDirector of Asset Protection & Corporate Security at Tapestry
Peterson OlivieraPeterson Oliviera
Installer at Condition AirInstaller at Condition Air