Latrice D. Jackson
Summary
Seasoned sales professional with proven track record of increasing market share and fostering long-term client partnerships. Expertise in developing strategic sales initiatives and delivering exceptional results. Known for collaborative teamwork and adaptability to dynamic business environments.
Overview
24
24
years of professional experience
Work History
Virtual Sales Expert
AT&T
02.2022 - Current
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
Bakery Manager
Publix Super Markets Inc
09.2007 - 08.2021
- Administered policies and procedures that aligned with company and state board goals in maintaining health and safety operations of the bakery.
- Improved employee retention within the Bakery Department by fostering a positive work environment and addressing concerns promptly.
- Implemented innovative merchandising techniques that resulted in an appealing display and increased product visibility.
- Boosted employee morale with regular recognition programs, resulting in improved teamwork and higher overall job satisfaction rates within the department.
- Established strong vendor relationships for reliable supply chain management and effective cost negotiation.
- Continually exceeded sales targets by actively promoting bakery products through sampling events and special promotions.
- Collaborated with other department managers to create cross-promotional displays, driving overall store sales.
- Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
- Spearheaded seasonal menu planning efforts, incorporating festive ingredients into unique offerings that drove customer interest during holiday periods.
Administration Clerk
Alabama Army National Guard
04.2001 - 05.2005
- Handled incoming phone calls and answered questions from callers.
- Established and maintained standard office procedures to achieve demanding targets.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Typed, formatted and edited professional correspondence.
- Collaborated with human resources teams on employee record-keeping efforts, helping maintain accurate documentation of personnel files throughout their employment lifecycle.
Education
BBA - Entertainment & Sports Marketing
American Intercontinental University
Atlanta, GA09.2009
Skills
- Inventory Management
- Conflict Management
- Recruiting and Training
- Customer Relations
- Needs Assessment
- Sales and Marketing
- Expense Control
- Maintained Product Shelf Life
- Sales process management
- CRM management
- Lead qualification
- Competitor analysis
- Upselling and cross selling
- Sales closing techniques
- Customer service
- Time management
- Customer relationship building
- Interpersonal communication skills
- Customer relations
- Relationship building
- Sales presentations
- Product and service knowledge
- Sales consultation
- Client engagement
- Staff training
- Product and service sales
- Sales strategy development
- Event participation
- Customer retention
- Relationship management
- Customer needs assessment
- Closing techniques
- Records management
- Product merchandising
- Revenue generation
- Promotional planning
- Sales forecasting
- Expense reporting
- Exceeds sales goals
- Teamwork and collaboration
- Problem-solving
Timeline
Virtual Sales Expert
AT&T
02.2022 - Current
Bakery Manager
Publix Super Markets Inc
09.2007 - 08.2021
Administration Clerk
Alabama Army National Guard
04.2001 - 05.2005
BBA - Entertainment & Sports Marketing
American Intercontinental University
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