Regina Castner
MODE MIND AND BODY
Milton,Florida
2020
years of professional experience
Results-driven Facility Manager with a proven track record in strategic planning, vendor relationship management, and process improvement. Achieved significant cost savings and enhanced operational efficiency through effective staff training and maintenance programs.
Work History
Sales Expert
- Fostered customer connections through tailored service and product expertise.
- Supported sales initiatives to boost monthly income and enhance store foot traffic.
- Assisted with stock management by monitoring inventory levels and maintaining product accessibility.
- Responsible for checking jewelry in and out.
- Guided new employees in effective sales methods and customer interaction techniques.
Facility Manager
5 Years 4 Months- Oversaw facility maintenance schedules, ensuring optimal operational efficiency.
- Implemented safety protocols, enhancing workplace safety and compliance.
- Coordinated vendor relationships, managing service contracts and performance evaluations.
- Developed preventative maintenance programs, reducing equipment downtime significantly.
- Streamlined inventory management processes, improving resource allocation and usage tracking.
- Led facility improvements projects, driving upgrades to enhance member experience and satisfaction.
- Trained staff on facility procedures, fostering a culture of safety and efficiency.
- Analyzed operational workflows, identifying areas for cost reduction and process enhancement.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Investigated problems and determined appropriate remedies.
- Controlled expenses to meet budget requirements.
- Interviewed, hired, and trained qualified maintenance employees.
- Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
- Created management reports outlining important facility statistics.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Supervised staff of Number in day-to-day activities.
- Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Drove continuous improvement of processes and systems operation.
- Documented records on pricing, energy consumption and activity reports.
Education
High School Diploma
Skills
Sales process management
CRM management
Objection handling
Lead qualification
Sales closing techniques
Customer service
Time management
Customer relationship building
Interpersonal communication skills
Customer relations
Relationship building
Customer experience enhancement
Sales presentations
Product and service knowledge
Client service
Client engagement
Complex Problem-solving
Strategic planning
Staff training
Event participation
Customer retention
Customer needs assessment
Closing techniques
Records management
Performance improvement
Process improvement
Performance tracking
Account servicing
Sales closing
Network development
Business development
Product merchandising
Product promotions
Strategy development
Prospecting skills
Personnel training
Systems and software expertise
Client account management
Regulatory compliance
On-site product demonstrations
Contact follow-up
Solutions planning
Customer retention abilities
Prospecting and telemarketing
Timeline
Facility Manager
MODE MIND AND BODY
06.2014 - 10.2019Read More
Sales Expert
Beasley Jewelry
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East Hill Christian High School
High School Diploma
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