Grayson Day
Flower Mound,TX
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
Rasing Canes Chicken Fingers
Flower Mound, TX
05.2023 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Inside Crew Member
Marco's Pizza
Flower Mound, Texas
06.2022 - 08.2022
- Prepared products following restaurant, health, and safety standards and procedures.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared salads, pizzas, and sandwiches for customers.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Worked front counter and answered incoming phone inquiries.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Flower Mound High School
05.2024
Bachelor of Arts - Political Science
University of Oklahoma
Norman, OK05-2028
Skills
- Taking Orders
- Telephone Etiquette
- Food Processing
- Stocking and Replenishing
- Managing Orders and Deliveries
- Adaptability and Flexibility
- Food Production Processes
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
Timeline
Crew Member
Rasing Canes Chicken Fingers
05.2023 - 08.2024
Inside Crew Member
Marco's Pizza
06.2022 - 08.2022
High School Diploma -
Flower Mound High School
Bachelor of Arts - Political Science
University of Oklahoma