Grayson England
Bristol,VA
Summary
I am a hard working leader with a proven track record at Target, enhancing team productivity and customer satisfaction through effective problem solving and workflow optimization. I also am skilled in performance coaching and staff development. I also try to empower my teams and try to operate efficiency while staying customer focused. I am also proficient in using decision making skills to positively impact Target that way they can success.
One my my biggest things that I strive for it so proved my team with a since of family. I want to make sure that everyone who is working for me feel welcomed and that they can come to me with any type of problem wether that's work related or outside of work.
Overview
8
8
years of professional experience
Work History
Team Leader Manager
Target
Bristol, VA
03.2024 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
Team Member
Target
Kingsport, TN
05.2021 - 03.2024
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Assisted with inventory counts and stocking of merchandise.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Dairy Stocker
Food City
Kingsport, TN
04.2018 - 03.2021
- Maintained proper stock levels of dairy products to ensure freshness and availability.
- Organized merchandise displays for optimal customer visibility and accessibility.
- Monitored expiration dates and rotated stock to minimize waste and maximize quality.
- Collaborated with team members to enhance product placement strategies and sales performance.
Education
Associate Of General Studies - General Studies
Northeast Community College
Blountville, TNGED -
Dobyns Bennett Highschool
Kingsport06-2018
Skills
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
- Staff development
- Performance coaching
- Succession planning
- Performance appraisal
Timeline
Team Leader Manager
Target
03.2024 - Current
Team Member
Target
05.2021 - 03.2024
Dairy Stocker
Food City
04.2018 - 03.2021
Associate Of General Studies - General Studies
Northeast Community College
GED -
Dobyns Bennett Highschool