Security operations and training professional with experience in threat mitigation, behavioral observation, and standard operating procedures. Helps maintain orderly checkpoint flow, supports certification of new officers, and delivers calm service in high-traffic public settings.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Transportation Security Officer/Assistant Training Instructor
Transportation Security Administration
San Jose, CA
01.2020 - Current
Coordinated security checkpoint operations for team of 20 officers, ensuring effective collaboration and smooth passenger flow.
Trained staff on new procedures to enhance operational compliance and efficiency.
Successful certification support for new officer certification through standard operating procedures.
Applied federal security rules while delivering calm passenger service.
Federal security rules followed while calm passenger service remained in place.
Provided smooth screening support for passengers requiring additional assistance.
Communicated calmly with diverse public groups to maintain control during tense situations and enhance situational awareness.
Continuous operations maintained through break and lunch rotation for fellow employees.
Full compliance maintained during passenger bag inspections at checkpoint and below checkpoint.
Checkpoint operations supported by team coordination with 20 officers.
Security Corporal
California's Great America
Santa Clara, CA
03.2017 - 03.2020
Led training for security team of over 15 personnel to ensure safety protocols at amusement park.
Trained new officers on situation handling and report writing to enhance team preparedness.
Identified training needs for officers and coordinated follow-up training to improve response effectiveness.
Conducted foot and vehicle patrols to enhance community safety and prevent crime.
Used pepper spray, baton, and handcuffs to calm tense situations.
Wrote factual reports in chronological order.
Recorded training files on a timely basis.
Prep Cook
Smoking Pig BBQ Co.
San Jose, CA
06.2016 - 07.2017
Prepared smoked meats and BBQ sides following Smoking Pig BBQ Co. prep standards.
Portioned meat for next day's service, ensuring readiness for efficient meal preparation.
Prepare meat portions for catering events and restaurant service.
Measured and blended spices, sauces, and rubs to create signature BBQ flavor profiles.
Sanitized prep areas, cutting boards, and utensils to uphold food safety standards.
Ensured industrial smokers operated effectively by performing regular cleaning and maintenance.
Camping Sales Associate
Bass Pro Shops
San Jose
09.2015 - 02.2016
Provided guests at Bass Pro Shops with friendly and expert assistance in selecting outdoor products.
Guided customers in selecting products that matched their needs and preferences.
Ensured shelves were fully stocked and department standards were met for a positive shopping experience.
Maintained clean, shoppable aisles and organized sales areas.
Upheld clean workspace in overstock area to promote safe work conditions.
Electrical Discharge Machine Operator
Boston Scientific
Menlo Park, CA
04.2013 - 04.2015
Maintained clean equipment to ensure precision in cutting processes.
Position metal parts accurately in machines for detailed outline cutting.
Verify measurements remain within parameters for heart valve use.
Operate medical device production equipment in Boston Scientific cleanroom settings.
Train new operators on Boston Scientific processes and workstation standards.
Documented parts with precision during production processes. at each production step.
Education
Bachelor of Arts - Criminal Justice
American Public University System
Charles Town, WV
12-2023
Undergraduate Certificate - Weapons of Mass Destruction Preparedness
American Public University System
Charles Town, WV
12-2023
Associate of Applied Science - Criminal Justice
Eastern Gateway Community College
Steubenville, OH
03-2022
Certificate of Specialization - Homeland Security
Des Moines Area Community College
Des Moines, IA
12-2021
Skills
Operational compliance
Security operations
Operational training
Team coordination
Situational awareness
Threat management
Leadership
Team collaboration
Effective communication
Critical thinking
Multitasking
AWARDS
Eagle Scout awarded June 2012.
Custom
FEMA, Online-
IS-00015.b Special Events Contingency Planning for Public Safety Agencies
IS-00100.b Introduction to Incident Command System