Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Grayson Tucker

Collierville,TN

Summary

Personable, passionate, and proactive individual with knack for understanding customer needs and building relationships. Possesses strong digital sales knowledge and proficiency in sales strategies and CRM tools. Dedicated to driving revenue growth and enhancing customer engagement through innovative digital sales tactics. Finds, Gets, Keeps, and Grows businesses using creative and effective solutions developed through strong understanding for a customer's business and goals.

Overview

4
4
years of professional experience

Work History

Digital Sales Executive

FedEx Express Corporation
01.2023 - Current
  • Delivered consistent sales growth through persistent prospecting and effective pipeline management, earning recognition as a top performer in the team.
  • Mentored junior sales representatives with best practices training sessions that fostered career development among team members.
  • Improved lead conversion rates through diligent follow-up practices and persuasive communication skills, closing deals efficiently.
  • Actively participated in industry events, networking functions, conferences, staying current on trends impacting digital sales landscape.
  • Find, Get, Keep, and Grow business is the daily goal of my current position. I identify opportunities where FedEx can step in and support a business better. I then create a comprehensive solution, present it to the customer, and implement the solution.
  • Nurtured key accounts in the Memphis area, as that was my territory for over a year, for long-term partnerships, securing contract renewals and facilitating ongoing business growth.
  • Collaborated closely with cross-functional teams to ensure successful campaign execution, resulting in higher client satisfaction levels.
  • Developed strong client relationships for increased loyalty and repeat business through personalized outreach efforts.

Server

Southern Social
09.2021 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Education

Political Science

University of Memphis
Memphis, TN
05-2024

Skills

  • Sales strategy development
  • Client retention strategies
  • Upselling and cross selling
  • Virtual sales presentations
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Creative thinking
  • Active listening
  • Relationship building and management
  • Self motivation
  • Professional demeanor

Accomplishments

  • Onboarded a $400k international air freight business from Puerto Rico to the US during the Port Strike and Hurricane crises
  • Won $350k of domestic parcel from one customer by addressing current needs that werent being met by UPS (rates a service failures)
  • Maintained a healthy territory and was above plan for attainment for 3 consecutive quarters and finished the year at 99% attainment for the last quarter
  • In the running for Ambassadors Club for my sales performance (winners announced on the 4th of August)
  • Was directly mentored under Lauren McGuirk (currently Digital Sales Director)

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Rock Climbing
  • Kayaking
  • Camping
  • Hiking
  • Pickleball
  • Gym Workouts
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Passionate about balancing physical health with mental and emotional wellness
  • Road Trips
  • Adventure Travel
  • Youth Development Programs
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

Digital Sales Executive

FedEx Express Corporation
01.2023 - Current

Server

Southern Social
09.2021 - 12.2022

Political Science

University of Memphis

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