Grayson Waters
Fort Worth,Texas
Summary
Adept at driving growth and exceeding sales targets, I leveraged persuasive negotiations and relationship management to enhance customer retention at Humach. My expertise in CRM software and a goal-oriented mindset contributed to significant client portfolio expansion. Skilled in cross-selling, I consistently deliver exceptional results, demonstrating a profound understanding of client needs and sales proficiency.
Overview
2
2
years of professional experience
Work History
Contract Renewal Specialist
Humach
Fort Worth, Texas
08.2024 - Current
- Maintained accurate records of customer renewals and payments.
- Conducted market research to identify potential opportunities for growth and expansion.
- Collaborated with sales team members on strategies for successful renewal campaigns.
- Negotiated discounts or special offers for customers when necessary.
- Analyzed data trends related to customer renewals, identifying areas of improvement and making recommendations accordingly.
Telemarketer
FLS Connect
Fort Worth, Texas
06.2024 - 07.2025
- Identified opportunities for upselling additional products or services based on customer needs.
- Utilized customer relationship management software to track leads and sales efforts.
- Contributed to the achievement of monthly sales goals by providing detailed data analysis.
- Developed relationships with customers to increase sales opportunities.
Life Insurance Agent
Globe Life American Income
Fort Worth, Texas
02.2024 - 05.2024
- Developed and maintained a portfolio of clients through networking and referrals.
- Exceeded company sales goals for new policies.
- Completed detailed applications and ensured the accuracy of client information.
- Resolved customer issues in a timely manner while providing excellent customer service.
- Sought out new clients and developed clientele by networking to find new customers.
Door to Door Sales
Spectrum
Arlington, TEXAS
09.2023 - 01.2024
- Monitored customer satisfaction levels throughout the entire sales cycle
- Employed data analysis methods to track performance trends over time
- Implemented successful follow-up processes for post-sales customer care
Sales Associate
Best Buy
Mansfield, TEXAS
05.2023 - 08.2023
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
Education
HIGH SCHOOL DIPLOMA -
Lake Ridge High School
Mansfield, TEXAS05.2023
Skills
- Persuasive Negotiations
- Relationship management
- Goal-oriented mindset
- Multitasking Abilities
- Client Needs Assessment
- Advertising Techniques
- Solution Optimization
- Customer Relationship Management
- Sales Proficiency
- DOOR TO DOOR SALES
- Cross-selling strategies
- CRM software experience
- Customer retention expertise
- Salesforce proficiency
References
References available upon request.
Timeline
Contract Renewal Specialist
Humach
08.2024 - Current
Telemarketer
FLS Connect
06.2024 - 07.2025
Life Insurance Agent
Globe Life American Income
02.2024 - 05.2024
Door to Door Sales
Spectrum
09.2023 - 01.2024
Sales Associate
Best Buy
05.2023 - 08.2023
HIGH SCHOOL DIPLOMA -
Lake Ridge High School
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