Grayson Olivia Campbell
Versailles
Summary
Seeking an opportunity to serve the community in an Emergency Medical Technician capacity. I have acquired my EMT Certification through the KCTCS Fire Commission and am excited to apply the skills I have learned. I have aspirations to grow in this field and maximize the value I can provide. My experience as a customer service specialist has helped me grow my interpersonal and communication skills. I started as a cashier in high school and was recognized and promoted because of my customer service skills, dependability, and ability to perform in stressful situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Specialist
Dicks Sporting Goods
05.2024 - Current
- Participated in training new staff on customer service protocols and store procedures.
- Monitored quality assurance metrics regularly, identifying opportunities for personal growth and development within the role.
- Handled returns and exchanges according to company policies, ensuring customer satisfaction.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
Education
Certificate - Emergency Medicine
Bluegrass Community And Technical College
Lexington, KY12-2025
High School Diploma -
Woodford County High School
Versailles, KY05-2025
Skills
- Customer service
- Communication
- Relationship building
- Problem resolution
Certification
- National Registered Emergency Medical Technician
- CPR
Timeline
Customer Service Specialist
Dicks Sporting Goods
05.2024 - Current
Certificate - Emergency Medicine
Bluegrass Community And Technical College
High School Diploma -
Woodford County High School