Grecia Arellano
Banning,CA
Summary
Motivated and detail-oriented individual seeking an entry-level Human Resources position where I can combine my strong communication and organizational skills with my genuine passion for working with people. I bring a solid academic foundation and hands-on coursework in Human Resources, business administration, and organizational behavior. Known for my reliability, professionalism, and respect for confidentiality, I am eager to learn, grow, and contribute to a supportive, positive workplace culture while helping employees, and the organization succeed.
Overview
15
15
years of professional experience
Work History
Personal Banker
US Bank
Banning , CA
03.2018 - Current
- Assisted customers with account openings and transactions in a friendly manner.
- Analyzed customer needs to recommend suitable banking products and services.
- Educated clients on online banking features and tools for ease of use.
- Collaborated with team members to enhance customer service strategies and practices.
- Managed daily cash flow and balanced cash drawers accurately each shift.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Resolved customer inquiries and issues promptly to maintain satisfaction levels.
- Provided customer service to clients, including answering questions and resolving issues.
Personal Banker
Wells Fargo
San Bernardino, California
03.2011 - 01.2018
- Assisted customers with account openings and inquiries.
- Provided customer service to clients, including answering questions and resolving issues.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
Education
Bachelor of Arts - Human Resources Management
Cal State University of San Bernardino
San Bernardino, CA12-2025
Associate of Arts - Business Administration And Managemet N
Crafton Hills College
Yucaipa, CA05-2022
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Financial analysis
- Project management
- Microsoft Office
Languages
Spanish
Professional
Accomplishments
Top performer for US Bank multiple Quarters
References
References available upon request.
Timeline
Personal Banker
US Bank
03.2018 - Current
Personal Banker
Wells Fargo
03.2011 - 01.2018
Bachelor of Arts - Human Resources Management
Cal State University of San Bernardino
Associate of Arts - Business Administration And Managemet N
Crafton Hills College