Grecia Oseguera
Bethlehem,GA
Summary
Enthusiastic, fast-learning individual with excellent customer service skills and the ability to work well both independently and in a team. Detail-oriented and capable of performing in fast-paced environments. Strong problem-solving skills and experienced in handling pressure while managing multiple tasks effectively.
Fluent in both English and Spanish, with a proven track record in the restaurant industry, logistics, and real estate support.
Overview
5
5
years of professional experience
Work History
Server
El Real Mexican Grill
Lawrenceville, GA
02.2019 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Administrative Assistant
Karen Lickay Realty Group
Lilburn, GA
05.2022 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and management of the company information.
- Coordinated with clients and other agents, ensuring smooth transaction processes and client satisfaction.
- Assisted in resolving conflicts and finding solutions to obstacles in real estate transactions
Education
High School Diploma - Health
Central Gwinnett
Lawrenceville, GA05.2019
Skills
- Bilingual
- Customer service
- Data entry
- Computer skills
- Office administration
- Strong problem solver
- Attention to detail
- Fast learner
- Team work and collaboration
- Administrative Support
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Karen Lickay Realty Group
05.2022 - 02.2024
Server
El Real Mexican Grill
02.2019 - 04.2022
High School Diploma - Health
Central Gwinnett