Grecia Trevino-Garza
San Antonio
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Member Relationship Specialist
Credit Human
08.2023 - Current
- Strengthened member relationships through personalized service and proactive financial guidance.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
- Increased new account openings and loan applications by offering tailored financial products to meet individual needs.
Assistant Store Manager
AT&T
08.2021 - 08.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Retail Sales Consultant
AT&T
02.2018 - 08.2021
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Maximized sales revenue through personalized recommendations and upselling techniques.
- Developed strong relationships with clients, leading to repeat business and increased referrals.
- Streamlined store processes for improved efficiency and smoother day-to-day operations.
- Increased average transaction value through strategic cross-selling of complementary products.
Education
Bachelor of Arts - Communications
The University of Texas At San Antonio
San Antonio, TX12.2023
Skills
- Fluent in Spanish
- Time Management
- Cross-selling Proficiency
- Account Management
- Product Knowledge
- Exceptional Communication
Timeline
Member Relationship Specialist
Credit Human
08.2023 - Current
Assistant Store Manager
AT&T
08.2021 - 08.2023
Retail Sales Consultant
AT&T
02.2018 - 08.2021
Bachelor of Arts - Communications
The University of Texas At San Antonio
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