Grecia Valencia
Denver,CO
Summary
Reliable and detail oriented professional with experience in fast-paced, customer focused environments. Known for strong communication skills, organization, and punctuality. Quick learner with a positive attitude who is eager to develop new skills and contribute to a collaborative team environment.
Overview
5
5
years of professional experience
Work History
Store Associate/ Deli Associate
Sprouts farmers Market
Denver, CO
03.2024 - 03.2026
- Assisted customers with orders, questions, and product recommendations in a fast-paced deli environment.
- Prepared and served deli items while maintaining food safety, cleanliness, and organized work areas.
- Managed multiple customer requests during high-volume rush periods while maintaining efficiency and accuracy.
- Maintained stocked displays and ensured products were fresh, properly labeled, and visually organized.
- Cross-trained in 6 of 9 store departments and assisted other departments when needed, demonstrating adaptability and strong teamwork.
- Collaborated with team members to implement promotional displays, driving sales initiatives effectively.
Night Auditor
Comfort inn Suites
McAllen, TX
02.2025 - 04.2025
- Checked in/out guests and provided overnight customer support.
- Monitored hotel security and responded to guest needs or emergencies.
- Assisted other departments as needed, demonstrating adaptability and teamwork.
- Managed nightly financial reconciliations, ensuring accuracy in cash flow and revenue reporting.
- Oversaw front desk operations, delivering exceptional customer service to enhance guest satisfaction.
- Coordinated with maintenance teams to address facility issues promptly, minimizing guest disruption.
District Manager/Store Manager
Wave Fashion
Houston, TX
01.2021 - 01.2024
- Oversaw daily store operations, ensuring smooth workflow, customer satisfaction, and adherence to company standards.
- Assisted new and returning clients with outfit selections tailored to specific occasions, providing personalized fashion guidance.
- Handled opening and closing procedures, including counting safes, balancing register tills, and securing store assets.
- Conducted twice-weekly bank runs to manage store cash flow and maintain adequate change.
- Created and managed weekly employee schedules for six stores across Texas and 1 in Oklahoma.
- Directed visual merchandising by reorganizing store layouts, front displays, and backroom inventory for optimal presentation.
- Processed and entered all new merchandise into the inventory system, maintaining accurate stock records.
- Fostered a positive, productive work environment by supporting staff development and addressing team concerns.
- Managed operations across multiple store locations in McAllen, Laredo, San Antonio, Houston, Fort Worth, Dallas, and 1 in Oklahoma City.
- Provided remote support through Zoom, phone calls, and computer troubleshooting for store managers and staff.
- Visited stores as needed for grand openings, closures, or operational issues requiring on-site leadership.
- Coordinated closely with store teams to ensure consistent brand standards and performance metrics across all locations.
Assistant Manager
Tilly's
McAllen, TX
01.2023 - 12.2023
- Collaborated with the Store Management Team to deliver an outstanding customer experience aligned with the Tilly's brand.
- Led daily 'wrap-in' meetings to communicate store goals, motivate the team, and align efforts toward daily targets.
- Delegated tasks and assigned zones to team members to ensure smooth operations and focused productivity throughout the store.
- Managed opening procedures, including reviewing daily reports, handling DTCs, and finalizing payroll tasks.
- Completed end-of-day management duties during closing shifts, ensuring all team and operational tasks were finalized.
- Supported overall store performance by maintaining strong work ethic, adaptability, and a willingness to learn and grow in the role.
Education
High School Diploma -
Mcallen Memorial Highschool
McAllen, TX07.2020
Skills
- Leadership
- Management Skills
- Time Management
- Communication Skills
- Critical Thinking
- Professional
- Auditing
- Financial Reporting
Languages
English
Spanish
Timeline
Night Auditor
Comfort inn Suites
02.2025 - 04.2025
Store Associate/ Deli Associate
Sprouts farmers Market
03.2024 - 03.2026
Assistant Manager
Tilly's
01.2023 - 12.2023
District Manager/Store Manager
Wave Fashion
01.2021 - 01.2024
High School Diploma -
Mcallen Memorial Highschool