Greg Ayala
CA
Summary
Experienced with environmental conservation and public education. Utilizes skills in resource management and visitor engagement to promote park safety and sustainability. Track record of effective teamwork and adaptability to park needs.
Overview
6
6
years of professional experience
Work History
Conflict Resolution Training
Verbal Judo
06.2023 - Current
- Managed stressful situations calmly under pressure, using conflict resolution skills to solve disputes between visitors and park staff.
- Learned defensive tactics in case of possible threats
- Promoted a positive work environment through effective communication, team-building activities, and conflict resolution techniques.
- Managed conflict resolution processes, defusing tensions between employees and promoting a safe work atmosphere.
Park Ranger Assistant
Detroit Lake State Park
05.2023 - 09.2024
- Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
- Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
- Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
- Maintained trail systems through regular inspections and repair work, ensuring safe access for visitors.
Customer Service Clerk
Wholefoods
06.2018 - 11.2021
- Trained on money handling
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Problem solving and solutions training
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Kept front check out area clean and organized for efficient service.
- Collaborated with team members to develop new strategies for handling complex customer situations.
Education
Bachelor of Science - Fisheries, Wildlife and conservation
Oregon State University
Corvallis, OR05.2024
Skills
- Conflict Resolution Training
- STCW Training
- Training and Mentoring Aptitude
- Conflict resolution techniques
- Environmental education
- Incident Management
- Hazardous Material Handling
Timeline
Conflict Resolution Training
Verbal Judo
06.2023 - Current
Park Ranger Assistant
Detroit Lake State Park
05.2023 - 09.2024
Customer Service Clerk
Wholefoods
06.2018 - 11.2021
Bachelor of Science - Fisheries, Wildlife and conservation
Oregon State University
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