GREG BUCKNER
Modesto,Ca
Summary
Experienced sales and operations leader with over 20 years of expertise in driving growth, managing teams, and optimizing processes. Proven ability to exceed targets, enhance customer satisfaction, and streamline operations to achieve long-term success.
Overview
21
21
years of professional experience
Work History
BRANCH MANAGER
America Solar
04.2018 - Current
- Managed branch operations, including hiring, training, and overseeing a team of independent sales representatives at Home Depot kiosks.
- Directed sales strategy and lead generation efforts, ensuring representatives set qualified solar consultation appointments with Home Depot customers.
- Monitored sales performance, provided ongoing coaching and support to ensure targets were met or exceeded.
- Collaborated with Home Depot management to optimize kiosk locations and maintain positive business relationships.
- Ensured compliance with company policies and solar industry regulations, improving customer satisfaction and maximizing sales potential.
- Analyzed market trends to identify new opportunities and adapt branch strategy accordingly.
BRANCH MANAGER
GHS Alarm Company
09.2014 - 04.2018
- Managed branch operations, focusing on door-to-door sales and installation of home security systems.
- Recruited, trained, and supervised a team of sales representatives to generate leads, present product demonstrations, and close sales.
- Coordinated installations of security systems, ensuring customer satisfaction and proper system functionality.
- Implemented sales strategies to drive branch revenue growth while adhering to ethical sales practices.
- Worked closely with customers to address concerns and ensure a smooth installation process.
- Ensured compliance with company policies and local regulations regarding door-to-door sales and security system installations.
- Managed customer contracts and follow-up processes to ensure timely completion and service satisfaction.
DISTRICT MANAGER
Wireless Neighborhood
03.2010 - 07.2014
- Managed daily operations and performance of 6 Verizon Wireless retail locations, ensuring consistent adherence to corporate standards.
- Led and mentored Store Managers, providing strategic guidance to improve customer satisfaction and achieve sales targets.
- Developed and implemented district-wide sales initiatives that resulted in increased revenue and profitability.
- Analyzed sales data and market trends to identify opportunities for improvement and optimize product offerings.
- Coordinated staffing, training, and development programs across all stores to ensure efficient operations and high employee performance.
- Conducted regular store audits to ensure compliance with company policies, procedures, and customer service standards.
- Fostered a collaborative environment to promote teamwork and drive success across all locations.
SALES REPRESENTATIVE
ABC Alarm Company
06.2003 - 03.2010
- Consulting with home owners to assess their security vulnerabilities and identify their ideal security system
- Delivered compelling presentations showcasing the company's alarm systems, features and monitoring services
- Maintained detailed records of customer interaction, sales, data, follow up communication
Education
High School Diploma -
Grace M Davis High
Modesto, CA06.2004
Skills
- Sales and Negotiation
- Team Leadership
- Operations Management
- Customer Service
- Market Analysis
- Technical Troubleshooting
Accomplishments
Captains Club Award (Top District Manager of the Year across all KPIs).
Golden Door Award (Solar Sales) Top 1% in the nation in sales.
Awards
- Golden Door Award, 2019, Top 1% of the nation
- Captains Club Award, 2013, Number one District Manager in Verizon wireless company
Timeline
BRANCH MANAGER
America Solar
04.2018 - Current
BRANCH MANAGER
GHS Alarm Company
09.2014 - 04.2018
DISTRICT MANAGER
Wireless Neighborhood
03.2010 - 07.2014
SALES REPRESENTATIVE
ABC Alarm Company
06.2003 - 03.2010
High School Diploma -
Grace M Davis High
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