Greg Heck

Supported Ilmor engines

• Managed on-site and off-site installation, repair, maintenance and test tasks. Supported engines anywhere required. MasterCraft Boat company on-site representative. Traveled to MasterCraft weekly and on call basis.
• Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems. Supported engineering with new product development.

Installed new copiers, adjusted, calibrated, loaded software, and set up network systems.

• Kept detailed records of field measurements and data.
• Performed troubleshooting and diagnostics of malfunctioning equipment, and components.
• Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
• Performed annual service visits and completed preventive maintenance on systems.

• Performed onsite installation, modification and maintenance of systems and equipment.
• Scheduled service calls according to customer location and urgency of need.
• Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
• Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
• Managed administrative tasks such as maintaining customer service logs and internal service records.

• Trained all team members on key roles to maintain flexibility.
• Supervised crew in daily inspections, troubleshooting and preventive maintenance on Citation Jet aircraft.
• Managed team according to company standards and compliance requirements.
• Maintained safety by implementing effective procedures regarding hazardous actions, materials and items.
• Repaired, replaced and rebuilt aircraft structures, landing gear, fuel systems and functional components using hand tools and power tools.
• Performed end-of-runway postflight, preflight and thru-flight special inspections and phase inspections.
• Followed drawings, schematics, engineering orders and technical publications to modify aircraft structures, systems and components.
• Interpreted, advised and performed all required maintenance procedures and policies to repair aircraft and related equipment.
• Supervised crew in daily inspections, troubleshooting and preventive maintenance on Citation Jet aircraft.