Greg Konzal
Cedarburg
Summary
Strategic leader with a proven track record in driving business growth through effective program management and stakeholder alignment. Successfully executed a $23 million bank conversion, enhancing governance and process efficiencies. Committed to mentoring project managers to elevate industry standards and deliver exceptional client service.
Overview
18
18
years of professional experience
Work History
PRINCIPLE PROGRAM MANAGER
FIS CORPORATION
Milwaukee
06.2022 - Current
- Lead large, cross-functional teams and align stakeholders across engineering, product, legal, and business units to achieve program milestones.
- Directed a team of 12 program and project managers for a $23 million bank conversion, ensuring effective project execution.
- Developed long-term roadmaps for conversion program, aligning business goals with technical execution for successful outcomes.
- Anticipate roadblocks, identify risks, and proactively implement mitigation strategies to meet client expectations.
- Streamlined processes, governance models, and program frameworks to enhance client satisfaction and drive efficiency.
- Created and presented executive-ready reports, dashboards, and strategic recommendations to executive leadership at FIS and clients, facilitating informed decision-making.
- Mentor junior project/program managers and raise the bar for program management practices within the organization.
INSTRUCTOR FOR PMP/CAPM EXAM PREP
FIS CORPORATION
Milwaukee
07.2019 - Current
- Facilitated FIS PMP/CAPM Exam Prep course for aspiring project managers.
- Advised PMP/CAPM students during instruction and exam preparation, fostering a supportive environment that celebrated their success upon passing.
- Oversaw classes of 40 to 60 students, contributing to high exam pass rates.
- Develop and update material for PMI PMP/CAPM Exam Prep course at FIS.
- Coordinated a team of instructors to effectively deliver course content twice yearly.
ENTERPRISE PROGRAM MANAGER II
FIS CORPORATION
Milwaukee
07.2021 - 06.2023
- Program Manager assigned as the Portfolio Manager for larger client. Leading implementation of new Commercial Loan System for client.
- Managed project schedules by adjusting workflows and deadlines to achieve program objectives.
- Keep project teams on task with proactive control of budgets, schedules, and scopes.
- Identify, address and resolve or escalate project issues to appropriate level of management.
- Maintained close connection with project personnel to quickly identify and resolve issues.
- Created and implemented internal status and task reports to track project data and keep FIS/client leadership updated on progress.
- Delivered bi-weekly project status updates to align client and FIS expectations.
- Addressed outstanding ticket issues with support team and implemented new procedures for responding to tickets.
Enterprise Program Manager I
FIS CORPORATION
Milwaukee
09.2019 - 06.2021
- Managed project schedules by optimizing deadlines and adjusting workflow to ensure timely delivery.
- Controlled project teams' focus by actively managing budgets, schedules, and scopes to meet client expectations.
- Identified, addressed and either resolved or escalated project issues.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
- Evaluated, monitored, and reported on work progression, while verifying compliance with man-hour budget.
- Collaborated with engineers and project managers to define and align design parameters for client projects.
- Analyzed forecasts, schedules, and business processes to evaluate current working conditions and processes.
PROJECT MANAGER
FIS CORPORATION
Milwaukee
03.2011 - 09.2019
- Project Manager charged with facilitating and leading teams on the successful execution and implementation of development projects using the Software Development Lifecycle for retail bank clients.
- Developed detailed project plans, identified risks, and provided regular updates to stakeholders through status meetings.
- Managed teams of five to 20 resources during design, development, testing, and delivery phases.
- Oversaw project completion within defined scope, quality, time, and cost, ensuring alignment with client expectations.
- Managed problem resolution and risk mitigation throughout project lifecycle, facilitating timely project delivery.
- Interviewed business and technical leaders to gather requirements, define the project charter, create project milestones, and project measures of success.
- Identified and assigned resources to project roles, coached team members throughout project lifecycle and served as a liaison between staff, management, external vendors, and clients.
- Worked closely with companion applications, third-party vendors, and clients to accomplish project objectives.
- Developed plans in MS Project for multiple interrelated initiatives based on scope, schedule, and resource requirements.
BUSINESS SYSTEMS ANALYST
FIS CORPORATION
Milwaukee
03.2008 - 02.2011
- Business System Analyst charged with analyzing scope and requirements, testing and implementation of development project using the Software Development Lifecycle for retail bank clients.
- Interviewed business and technical leaders to gather requirements, determine project scope and document business functionality for projects.
- Developed data models to clarify project requirements for stakeholders.
- Drafted comprehensive test planning documentation and test cases aligned with project design and functionality.
- Established schedules and project plans in MS Project for initiatives up to 150 hours.
- Evaluated new functionality to verify that changes preserved current operations.
Education
PMP Boot Camp -
PM Enterprises
Brookfield, WIWeb Developer Training -
Moraine Park Technical College
West Bend, WIMaster of Business Administration -
Cardinal Stritch University
Milwaukee, WIBachelor of Science - Business Management
Cardinal Stritch University
Milwaukee, WISkills
- Program management
- Agile management
- Project methodologies
- Risk analysis
- Risk assessment
- Stakeholder management
- Change management
- Strategic planning
- Executive reporting
- Process improvement
- Analytical skills
- Critical thinking
- Software development
- Team building and collaboration
- Leadership and supervision
- Cross-functional teamwork
- Client consulting
Awards
Honorable Discharge, 1990, U.S. Navy, Active duty aboard U.S.S. Nimitz
Timeline
PRINCIPLE PROGRAM MANAGER
FIS CORPORATION
06.2022 - Current
ENTERPRISE PROGRAM MANAGER II
FIS CORPORATION
07.2021 - 06.2023
Enterprise Program Manager I
FIS CORPORATION
09.2019 - 06.2021
INSTRUCTOR FOR PMP/CAPM EXAM PREP
FIS CORPORATION
07.2019 - Current
PROJECT MANAGER
FIS CORPORATION
03.2011 - 09.2019
BUSINESS SYSTEMS ANALYST
FIS CORPORATION
03.2008 - 02.2011
PMP Boot Camp -
PM Enterprises
Web Developer Training -
Moraine Park Technical College
Master of Business Administration -
Cardinal Stritch University
Bachelor of Science - Business Management
Cardinal Stritch University