Greg Rawlings
Mays Landing,NJ
Summary
Seasoned Car Sales Manager with comprehensive understanding of new and pre-owned automobile market trends and customer requirements. Known for successful negotiation skills, strategic planning and team leadership. Demonstrated ability to increase sales volume while ensuring optimal client satisfaction. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
28
28
years of professional experience
Work History
Used Car Sales Manager
Chapman Egg Harbor Township, NJ
Egg Harbor Twp, NJ
04.2021 - Current
- Negotiated trade-ins and purchase prices with customers.
- Ensured that all paperwork was completed accurately and submitted in a timely manner for each vehicle sale.
- Developed relationships with local banks and financial institutions to provide financing options for customers.
- Assisted with the recruitment and training of new sales staff.
- Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
- Supported sales team members to drive growth and development.
- Analyzed sales trends in order to identify areas needing improvement or additional focus.
New Mazda Sales Manager
Chapman Egg Harbor Township, NJ
Egg Harbor Twp
05.2018 - 04.2021
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Achieved company growth and brand development through market expansion and sales.
- Supported sales team members to drive growth and development.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Resolved customer complaints regarding sales and service.
- Created and presented monthly reports to management on sales performance.
- Maintained accurate records of all transactions between customers and company representatives.
- Managed inventory and supplies to ensure materials were available when needed.
Finance Manager
Chapman Egg Harbor Township, NJ
Egg Harbor Twp, NJ
08.2017 - 05.2018
- Developed and implemented financial strategies to maximize profits and reduce costs.
- Negotiated terms with banks and other financial institutions to secure financing and optimize terms.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Sales Associate
Chapman Egg Harbor Township, NJ
Egg Harbor Twp, NJ
05.2014 - 08.2017
- Assessed customer needs to provide assistance and information on product features.
- Greeted customers to determine wants or needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Attended weekly team meetings to review performance goals and objectives.
- Worked with fellow sales team members to achieve group targets.
- Demonstrated product features and benefits for customers' needs.
Sales Advisor
Macklin Motors
Hamilton , Scotland
04.2011 - 10.2013
- Created presentations demonstrating the value proposition of products and services.
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
- Prepared and delivered appropriate presentations on products and services.
- Provided customers with information on products and services available.
- Followed up with customers post-sale for feedback on product satisfaction.
Project Manager
Glasgow Housing Association
Glasgow, Scotland
04.2000 - 11.2010
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Led meetings with internal team members, consultants and contractors.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Produced thorough, accurate and timely reports of project activities.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
CAD Drafter
William Nimmo Architecture
Glasgow, Montana
08.1997 - 03.2000
- Participated in design reviews ensuring that all requirements have been met prior to release.
- Supported production processes by providing necessary documentation and prints when requested.
- Provided insights to assist with value engineering and architectural review processes.
- Rendered colored drawings of landscape and interior designs for client presentations.
- Assisted drafters in developing structural and mechanical design of products using computer-assisted design (CAD) software.
- Created schematic renderings in computer-aided software to produce 2D and 3D models.
- Created detailed CAD drawings of mechanical components and assemblies from sketches, verbal instructions, and other engineering documents.
Education
Qualified in Finance - Finance
Ford Finance School
Alpharetta, GA11-2017
MBA - Architectural Drafting
Glasgow College of Building And Printing
Glasgow, Scotland 06-2011
Skills
- Customer relationship management
- Inventory management
- Financial analysis
- Sales training
- Customer service
- Team building
- Problem solving
- Evaluate leads
- Customer acquisition
- Sales strategy
- Conflict resolution
- Closing techniques
- Reliability
- Vehicle acquisition
- Strong negotiation skills
- Professional demeanor
- Sales process
- Communication skills
Timeline
Used Car Sales Manager
Chapman Egg Harbor Township, NJ
04.2021 - Current
New Mazda Sales Manager
Chapman Egg Harbor Township, NJ
05.2018 - 04.2021
Finance Manager
Chapman Egg Harbor Township, NJ
08.2017 - 05.2018
Sales Associate
Chapman Egg Harbor Township, NJ
05.2014 - 08.2017
Sales Advisor
Macklin Motors
04.2011 - 10.2013
Project Manager
Glasgow Housing Association
04.2000 - 11.2010
CAD Drafter
William Nimmo Architecture
08.1997 - 03.2000
Qualified in Finance - Finance
Ford Finance School
MBA - Architectural Drafting
Glasgow College of Building And Printing